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Old 12-09-2005, 11:52 PM   #1 (permalink)
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Default BenQ three years no Dead Pixels Warranty?

I've bought a BenQ FP91G+ LCD from Newegg.com about two months ago. As everyone knows that newegg will only accepts the LCD that has 8 or more dead pixels monitor. Well, unfortunately I had two dead pixels, and one is almost in the middle of the screen, which driven me crazy. Well, today I look at the BenQ website of Taiwan region(the Headquarter), BenQ has this Three years no Dead Pixels Warranty. If you have any dead pixels, you can simply call them and they'll sent technician to your house and change it for you. This warranty is only for some specific models only, and my model is one of them. So, I wonder if BenQ in U.S. Region has this kind of warranty, and if they have it, I'm going to change my monitor. I'll call them first thing on Monday to ask them about this. Well, just let you guys know about this.
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Old 12-13-2005, 07:17 PM   #2 (permalink)
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I doubt that they will fix it. How do you fix a dead pixel?

But it is worth just sending them an email
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Old 12-13-2005, 08:09 PM   #3 (permalink)
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Default Re: BenQ three years no Dead Pixels Warranty?

Quote:
Originally posted by amdrocks they'll sent technician to your house and change it for you.
he means swap the monitor
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Old 12-13-2005, 09:27 PM   #4 (permalink)
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Default Re: Re: BenQ three years no Dead Pixels Warranty?

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Originally posted by apokalipse
he means swap the monitor
Quote:
Originally posted by amdrocks they'll sent technician to your house and change it for you.

Why do they need a technician to swap them out?
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Old 12-13-2005, 09:49 PM   #5 (permalink)
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you could just ship the monitor and they will ship a new one, RMA but that means you got to pay hefty shipping bills
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Old 12-13-2005, 10:19 PM   #6 (permalink)
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personally, if my LCD has dead pixels. Like 3 or 4, but not 8. I would create dead pixels to send it back......

You could probably kill some pixels if you punctured them with a pin.
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Old 12-13-2005, 10:53 PM   #7 (permalink)
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Default Re: Re: Re: BenQ three years no Dead Pixels Warranty?

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Why do they need a technician to swap them out?
Well, Taiwan is a small island, so BenQ can just send someone to your house and change it for you! Which is great. (driving from North to South only takes like 6hrs)
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Old 12-13-2005, 11:18 PM   #8 (permalink)
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Quote:
Originally posted by uzi9mm
personally, if my LCD has dead pixels. Like 3 or 4, but not 8. I would create dead pixels to send it back......

You could probably kill some pixels if you punctured them with a pin.
i think they would notice that i think
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Old 12-13-2005, 11:19 PM   #9 (permalink)
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ok, then i would just bang up the monitor to cause some internal damage, and send it back as a DOA.
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Old 12-14-2005, 01:59 PM   #10 (permalink)
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I just call BenQ, and I said that there's an ugly dead pixel near the middle of the screen and they said they can try to repair or replace one for me. ( I doubt if they can really fix a dead pixel). So, finally I can get my new monitor, thanks to BenQ.
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