i dont have any experience with TD. but i have goten rebates from others. these are the typical steps...
-register your rebate online if posable
-keep copys of all materials submitted
-wait for the designated time to pass after the postmark date of the rebate. if you dont have your rebate by then..
-call or email the rebate department, requesting thy fix the error, if thy tell u that u need to resubmit the rebate, also ask them for the apropriat fax #, and who to address the fax to(if its not listed on there website).
-if thy tell you there is no fax # or thy dont provide it to your. call or email the retailer (aka TD) requesting the fax # from there affiliat that provided the rebate.
-resubmit the rebate, and also fax the rebate, and upload your copys to an image host and email them your rebate.(i said upload to imagehost, because most companies will not open attachments)(this way thy cant loose it) wait for the apropreate time to pass.
-if u still dont have the rebate, there are ways to file your complaint with various Bureau's that will put pressur on the company. theres a thread about this here
-if all else fails after recontacting the rebate department ina last ditch effort to have them fix there own problem. and tooo much time has past. The blame ultimately falls on the retailer(aka TD) contact TD requesting a frefund in the amound of the rebate. and either or after use the same methode in above link on TD.
Dont ask me why i know this.. but ill say that many ppl have either not gotten or was very difficault getting the same rebate(s) im trying to get