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Old 01-03-2010, 04:02 AM   #1 (permalink)
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Exclamation Accessing files off a Western Digital MyBook Essential 1b external

Hello I am kind of a newbie in need of some instruction.

My computer was failing so I bought a Western Digital MyBook essential 1TB external harddrive.

My computer would only run in SafeMode so I had to do what I could to save my files.
I saved 56GB of files onto the external without setting it up.

I have rebooted my computer COMPLETELY and everything runs perfect, and now I am ready to retrieve my files.
But when I attempt to open the files, it says ACCESS IS DENIED.

I have tried multiple things to take ownership of the files and it says I have the ownership of the file but it won't let me open the file.

Heres what I have done to try and fix this problem.

-Safe Mode administrator account and have taken full ownership of files and folders.
-Safe Mode administrators and have taken full ownership of files and folders.
-Used my administrator accounts and have taken full ownership of files and folders.
-Used PC Inspector file recovery and it copied majority of my files over but text files are in some weird language and the pics still wont open nor will the mp3 files.
-I didn't get to setup the HD too much before I put the files on it.
-Ive tried recovering the files on multiple computers and laptops, same problem.



HELP?

Thanks for taking your time to read this.

Any suggestions are welcomed and appreciated.
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Old 01-03-2010, 09:07 AM   #2 (permalink)
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Default Re: Accessing files off a Western Digital MyBook Essential 1b external

Do you mean access is denied on the external?

Did you format it, at all? I always re-format externals as NTFS, some are FAT32.

Is your account an Administrator account? you might want to go into safe mode and see what you can do.

You also might want to change the USB port you are using.
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Old 01-03-2010, 04:25 PM   #3 (permalink)
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Default Re: Accessing files off a Western Digital MyBook Essential 1b external

Quote:
Originally Posted by MindoverMaster View Post
Do you mean access is denied on the external?

Did you format it, at all? I always re-format externals as NTFS, some are FAT32.

Is your account an Administrator account? you might want to go into safe mode and see what you can do.

You also might want to change the USB port you are using.
Heres what I have done to try and fix this problem.

-Safe Mode administrator account and have taken full ownership of files and folders.
-Safe Mode administrators and have taken full ownership of files and folders.
-Used my administrator accounts and have taken full ownership of files and folders.
-Used PC Inspector file recovery and it copied majority of my files over but text files are in some weird language and the pics still wont open nor will the mp3 files.
-I didn't get to setup the HD too much before I put the files on it.
-Ive tried recovering the files on multiple computers and laptops, same problem.

I am on the admin account, but not in safemode and it isnt the main ADMINISTRATOR.

Suggestions?
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Old 01-03-2010, 06:38 PM   #4 (permalink)
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Default Re: Accessing files off a Western Digital MyBook Essential 1b external

Is there another computer you can test this on? It sounds like a corruption of some kind.
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Old 01-06-2010, 05:39 AM   #5 (permalink)
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Default Re: Accessing files off a Western Digital MyBook Essential 1b external

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Originally Posted by MindoverMaster View Post
Is there another computer you can test this on? It sounds like a corruption of some kind.
I will try it tomorrow on my laptop.

I can see all the files and on the picture folder it shows the 4 pictures but it wont show in the thumbnails.
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