Yellow Exclamation Point for USB Controller in Device Manager : Help?

[jeffsnow]

Alrighty, here's the scoop. I bought an eMachines w3400 desktop for X-Mas. Unfortunately, the system does not come with any backups of the operating system or drivers preinstalled upon arrival. Instead, they instruct the user to use CD-Rs to back up the contents of the machine when it is first booted.

Um, no. I didn't do that. Instead, I formatted the entire machine because third-party useless software is junk. And, I upgraded the OS from XP Home to XP Pro.

Technical Specs:

Windows XP Professional (build 2600)
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
82.34 Gigabytes Usable Hard Drive Capacity
77.75 Gigabytes Hard Drive Free Space
HL-DT-ST DVDRRW GWA-4164B [CD-ROM drive]
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
HDS728080PLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n PFD212S4S664HM, rev PF2OA21B, SMART Status: Healthy
Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x)
Standard OpenHCD USB Host Controller (2x)
SoftV92 Data Fax Modem with SmartCP
1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:133:02:78:91

Yeah, I don't have any internet access set up yet.

Gateway W3400
System Serial Number: CRX55 200 07189
Enclosure Type: Desktop

Board: MICRO-STAR MS-7145
Serial Number: MS-7145B0505032889
Bus Clock: 199 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/06/2005

384 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty

(128 MB of RAM is shared video memory [ATI Radeon XPress 200])

c: (NTFS on drive 0) 82.34 GB 77.75 GB free

RS480 [Display adapter]
XXX 1772ED [Monitor] (16.0"vis, s/n H54 800 02515, April 2005)

ATI Integrated Digital Audio

VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (2x)

END OF TECHNICAL SPECS.


My only problem is this:
http://img349.imageshack.us/img349/1065/untitled0lo.jpg

Under my Device Manager, a USB Host Controller keeps rediscovering itself and asking me to install the drivers for it. Needless to say, none of the drivers on my machine are suitable, and the Windows Add Hardware doesn't help either.

All the other drivers I had no problem finding on the net. But I mean, how do I figure out who manufactures this USB Host Controller thing? I have two USB ports in the front, one with my 8-in-1 memory card reader, and 4 in the back.

Does upgrading the BIOS (MS-7145) help?

Any help would be appreciated thanks.

Tech Specs obtained with Belarc Advisor.

USB is enabled in BIOS, in case you're wondering.

 

[RicoDirenzo]

You need to find the mobo's current USB driver set. Almost unbelievable that they sell yo a computer with no dirvers. Sheesh! I would contact eMachines website and/or call their tech support. In the future, you may want to consider building your own PC. The over the counter computer always sucks no matter who the manufacturer is. Emachines, Dell, Gateway, HP....all pretty much are crap.

 

[jeffsnow]

Oh, it had drivers when I first started it, but no separate back-up disks for cases like this. Thanks, though.

 

[RicoDirenzo]

But you reformated the drive and the USB dirvers went bye bye. You need to get ahold of the USB driver set. Ok? Call their tech support #.

 

[mike4realz]

do u have SP2? cuz SP2 contains the new usb drivers

 

[jeffsnow]

Thanks everyone. I found the drivers I needed, and when I got online, Windows Update took care of the rest.