Hi there im new here hello,
i have a really strange problem an wonder if anyone can help me.
Built a new tower system for someone, been going great so far untill he bought a canon photo negitive scanner, hes has a netgear wireless dongle, the problem is that everytime he uses his scanner the netgear wireless dongle disconnectes and i also beleive that the usb port closes down aswel, he will then need to disconnect the scanner and reconnect the usb netgear dongle to reconnect to the internet.
Would i be correct in thinking its a usb power issue or psu issue, or an environmental location problem ie interferance??
or is it something else?
Please help me been annoying keep saying i have no answers for him.
Thank you so much
i have a really strange problem an wonder if anyone can help me.
Built a new tower system for someone, been going great so far untill he bought a canon photo negitive scanner, hes has a netgear wireless dongle, the problem is that everytime he uses his scanner the netgear wireless dongle disconnectes and i also beleive that the usb port closes down aswel, he will then need to disconnect the scanner and reconnect the usb netgear dongle to reconnect to the internet.
Would i be correct in thinking its a usb power issue or psu issue, or an environmental location problem ie interferance??
or is it something else?
Please help me been annoying keep saying i have no answers for him.
Thank you so much