wireless dongle drop out URGENT - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 02-23-2011, 01:24 PM   #1 (permalink)
Newb Techie
 
Join Date: Feb 2011
Posts: 2
Default wireless dongle drop out URGENT

Hi there im new here hello,

i have a really strange problem an wonder if anyone can help me.

Built a new tower system for someone, been going great so far untill he bought a canon photo negitive scanner, hes has a netgear wireless dongle, the problem is that everytime he uses his scanner the netgear wireless dongle disconnectes and i also beleive that the usb port closes down aswel, he will then need to disconnect the scanner and reconnect the usb netgear dongle to reconnect to the internet.

Would i be correct in thinking its a usb power issue or psu issue, or an environmental location problem ie interferance??

or is it something else?

Please help me been annoying keep saying i have no answers for him.
Thank you so much
__________________

windy7 is offline  
Old 02-23-2011, 01:37 PM   #2 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: wireless dongle drop out URGENT

Wouldn't be a PSU problem. Does he have the correct drivers for his Wireless adapter and the scanner? Is the scanner wireless?
__________________

__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 02-23-2011, 03:26 PM   #3 (permalink)
OCZ SSD Enthusiast
 
Night Fox's Avatar
 
Join Date: Dec 2009
Location: Michigan
Posts: 656
Default Re: wireless dongle drop out URGENT

I don't really know much about this kind of stuff, but I had a similar problem with my router reseting whenever I turned on Black Ops, and it turned out that the game was shoving 1gb/s through a 100mb/s router so I just set my motherboard LAN limit to 10mb/s and it fixed the problem. Perhaps the scanner is doing the same thing to the dogle??? (In which case it probably needs updated drivers?)

Like I said...I don't know much about this kind of thing, but I thought I'd add my experience in there...it might help..?
__________________
Asus P5Q Motherboard * OC'ed Intel Core2 Quad Q9400 2.82ghz w/ Arctic Silver 5 * OCZ Platinum 4GB (2 x 2GB) DDR2 1066ghz * Kingston Hyper X (2x2gb) DDR2 1066ghz * EVGA GTX 560 Ti Superclocked * Ultra X-Blaster ATX Mid-Tower * OCZ Vertex 2 120gb * WD Caviar Blue 500GB 7200 rpm * OCZ ModXStream Pro 700W Modular PSU * Sony Optaric DVD Burner * Windows 7 Home Premium 64-bit * 22" LG Flatron W2252TQ LCD * LG Flatron E2281

Samsung Series 7 17.3" Laptop w/ 256gb Vertex 4 SSD
Night Fox is offline  
Old 02-23-2011, 03:40 PM   #4 (permalink)
Monster Techie
 
brinks's Avatar
 
Join Date: Sep 2004
Location: Canada
Posts: 1,144
Default Re: wireless dongle drop out URGENT

Have you tried using different usb ports?
brinks is offline  
Old 03-01-2011, 03:17 PM   #5 (permalink)
Newb Techie
 
Join Date: Feb 2011
Posts: 2
Default Re: wireless dongle drop out URGENT

hey hey thanks people for replies,
I gave him the updated drivers, the scanner and printer are wired no network caperbilities on them.
and ive told him to change usb ports, he hasnt got back to me yet so il let him know and get back to you guys thank you so much
windy7 is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Wireless audio with bluetooth dongle? spiney Computer Audio and Multimedia 1 12-04-2009 02:36 AM
Streaming in Windows Media Player causes my wireless connection to drop FreshFrost Computer Audio and Multimedia 1 01-12-2008 05:13 PM
Wireless Network Collapse (Urgent - Help Please!) Cunjo Computer Networking and Internet Hardware 7 05-21-2007 09:34 AM
Urgent Laptop/Wireless help! sooster Computer Networking and Internet Hardware 1 12-30-2006 06:43 PM
Huge Wireless connectivity drop d-link DI-754 802.11a DePurpereWolf Monitors, Printers and Peripherals 0 01-23-2006 10:16 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:01 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.