Windows 7 issue with sound or sound card
I purchased a computer via CraigsList and all is fine with it bar one thing Ė I havenít been able to get the sound working on it. I donít think itís an issue of being sold a faulty unit Ė the guy selling it was the father of the owner, who has been overseas for a year and the dad simply wanted to clear it out to make some room.
Initially I thought it was a sound card issue, and swapped cards around and did virtually everything I could think of to make it work. Nothing. Then I went backwards and forwards trying to find if there was any program ob board that was muting the sound. Nothing. I looked at the device manager, which said that all was okay. I downloaded the latest drivers. I reinstalled Windows. I tried using the headphone jack, another set of speakers. I did everything to try and isolate and locate the issue. ! I still could not get it to work. With all of this I still had not even figured out whether it was a software or hardware issue. Needless to say, itís been a very frustrating time. The only saving grace was that I finally managed to coax some sound out of the motherboardís RCA jack, so at least I can hear something when Iím using the computer Ė just not from the soundcard itself.
A couple of days ago I finally made some headway Ė purely by accident. I was working my way through each of the jacks again on the sound card, testing out some idea or other with the speakers disconnected from the onboard audio, when I realized that the volume was too low on the PC and clicked on the slider to move it up so I could hear it clearly if I had any success. As soon as I did that I heard the tell-tale Ďdingí of the Windows sound. So the card is working Ėwithin very severe limits. It just wonít play anything else, music, CD or DVD sound, internet, etc. It just makes a sound if I click on the the two sliders (on the Windows sound mixer) associated with the speakers.
So Iím guessing that somewhere within Windows 7 thereís something that needs to be switched over Ė Iím just not seeing it. It may be something really simply, it may be down to the fact that Iím still pretty new to Windows 7 as against XP.
Why I should have inherited the problem though is one of the things that has both puzzled me and helped contribute to the confusion. The former owner has been in touch with me through his father, and said that all was okay before he left to go overseas. The one odd thing was that when I picked it up the father had the case open to show the interior of the computer, and said that at one stage he noticed that the sound card was loose and he had to reseat it. Maybe turning the unit off and on with the card loose threw off some settings? Thatís why I reinstalled Windows and the drivers, but it made no difference.
If someone could shed some light on this Iíd really appreciate it, as the whole issue has been driving me nuts trying to solve it. I've had the computer now for two weeks and just keep going round and round trying to solve it.
Thanks in advance
Motherboard Ė ASUS M2N-SLI Deluxe
CPU - AMD Athlon 64 X2 6000+
Graphics - NVIDIA GeForce 8800 GTS
Sound - Soundblaster Audigy2 ZS
RAM - Corsair XMS2 4GB (2 x 2GB)
DVD - Lite-on DVDRW LH-20A1L SCSI
HD - Western Digital Caviar Black 640GB
Power - Cooler Master Real Power Pro RS-750-ACAA-A1 750W
OS Ė Windows 7 Ultimate (64)