Win 8.1 will not recognized Epson R200 printer - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 06-09-2014, 09:55 PM   #1 (permalink)
True Techie
 
Join Date: Jul 2006
Posts: 128
Default Win 8.1 will not recognized Epson R200 printer

Hello,

I recently rebuild my PC with the following:

ASUS Z97-PRO(Wi-Fi ac) LGA 1150 Intel Z97 HDMI SAT
G.SKILL Ripjaws X Series 16GB (4 x 4GB) 240-Pin DD
Cooler Master Hyper 212 EVO CPU Fan For Intel LGA1366/1156/1155/1150/775 & AMD FM1/AM3+
Intel Core i7-4770K Processor 3.5GHz 8MB LGA 1150 CPU, Retail

I also installed Win 8 Pro and then update it to Win 8.1. So far everything seems to be working OK except one item. For some reason when I connect my old Epson R200 printer via USB I get the following error:

Windows has stopped this device because it has reported problems. (Code 43). Unknown USB device (Device Descriptor Request Failed).

There are no actual drivers for R200 printer on the Epson website, however, it says that Win8 should automatically recognize the printer and install the driver.

To troubleshoot the issue I did the following:
1. I connected my Canon Pro9500 printer to the desktop using the same cable and that printer was recognized.
2. I connected the R200 printer using the same cable to my Asus notebook which also has win 8.1 installed. The printer was recognized and drivers were installed.
3. I tried different USB ports.
4. I installed the R200 drivers manually.
5. I contacted Epson support, but they were no help.

Any ideas how to solve the problem?

Thanks
__________________

suppafreak is offline   Reply With Quote
Old 06-10-2014, 11:47 AM   #2 (permalink)
Wizard Techie
 
Join Date: May 2011
Posts: 3,077
Default Re: Win 8.1 will not recognized Epson R200 printer

The Epson web site does have a guide for installing the R200 with Windows 8.1 here
http://www.epson.com/cgi-bin/Store/s...ype=highlights

Be sure to turn off any antivirus/antimalware software that might interrupt the driver installation, if it does not show the driver listed, then use windows update option to update the driver list
__________________

Joe C is offline   Reply With Quote
Old 06-10-2014, 12:27 PM   #3 (permalink)
True Techie
 
Join Date: Jul 2006
Posts: 128
Default Re: Win 8.1 will not recognized Epson R200 printer

Quote:
Originally Posted by Joe C View Post
The Epson web site does have a guide for installing the R200 with Windows 8.1 here
Epson America, Inc. - Support - Highlights

Be sure to turn off any antivirus/antimalware software that might interrupt the driver installation, if it does not show the driver listed, then use windows update option to update the driver list
I am not sure which driver I need to uninstall. I assume the USB driver. I also tried manually installing the driver specified by the link you suggested but that did not halp.

I am not sure why, when I connect the printer to USB2 port I get an error. I connected the printer to the USB3 port the printer was recognized. I guess too bad I have to sacrifice the USB3 port at the back of the PC, but as long as it works I have to deal with it. I am not sure if there is any other solution.
suppafreak is offline   Reply With Quote
Old 06-12-2014, 12:07 AM   #4 (permalink)
Banned
 
Join Date: Apr 2005
Location: n/a
Posts: 2,956
Default Re: Win 8.1 will not recognized Epson R200 printer

Quote:
Originally Posted by suppafreak View Post
I am not sure which driver I need to uninstall. I assume the USB driver. I also tried manually installing the driver specified by the link you suggested but that did not halp.

I am not sure why, when I connect the printer to USB2 port I get an error. I connected the printer to the USB3 port the printer was recognized. I guess too bad I have to sacrifice the USB3 port at the back of the PC, but as long as it works I have to deal with it. I am not sure if there is any other solution.
Well if you wanted to, you could install the driver provided by epson for windows 7 or windows 8 32bit-64bit and install it ?

Run the installation again and install the driver, run the .exe and compatibilty mode as the administrator always.
Choose compatibility mode windows 7 or windows 8 in the menu box.
That should be enough for it to jump start and work.
Epson Stylus Photo R200, Drivers & Downloads - Technical Support - Epson America, Inc.

They said its compatible with 8.1 if thats not the case you may want to call technical support and find out what the problem is.
-RockMan- is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Epson 4450 Printer not working on sub accounts lama2009 Hardware Repairs and Troubleshooting 1 04-01-2009 07:19 AM
Epson TM-T88 printer not printing n0gear Hardware Repairs and Troubleshooting 6 12-18-2006 07:13 PM
Epson R200 illmatic1 Hardware Repairs and Troubleshooting 3 08-23-2006 08:29 PM
Epson R200 Installation Problems BumblesCrew Hardware Repairs and Troubleshooting 4 09-27-2005 05:29 PM
epson 800 printer to work on win XP fnikodem Microsoft Windows and Software 6 11-09-2002 11:29 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:18 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.