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Old 03-07-2006, 01:41 PM   #1 (permalink)
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Default Who to RMA through

i recently went through a long process of testing and long story short.
somethings wrong with my motherboard

details in other post "pc wont turn on"

so now i have to decide who to RMA it through.

abit the board make
Or
cyberpower the computer maker i bought the whole system from

please write back with how you think i should go about getting this board all better
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Old 03-07-2006, 01:48 PM   #2 (permalink)
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One way or another it's going to go back to the manufacturer ... But, I would contact Cyberpower and see if they would like to handle with the issue ... either way, one of them will do it.
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Old 03-07-2006, 05:47 PM   #3 (permalink)
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^I second
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Old 03-07-2006, 06:10 PM   #4 (permalink)
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do you think that if i went through cyberpower it would take longer, it just seems like it would have to go through more people. but i guess you know better
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Old 03-07-2006, 11:24 PM   #5 (permalink)
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Ask Cyberpower what there turn around time is, then ask the manufacturor. Whoever says what you want to hear, go with.
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Old 03-08-2006, 12:59 AM   #6 (permalink)
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always go through the people you bought it from first.

You fill out their forms and do the process and generally it'll be a quick turnaround.

ABit I believe will require a deposit on the board...the deposit will be returned to you once the board that's defective is returned and you've got your new one.

However, most vendors of course have a certain limited warrenty.

ABit of course will have like......... a 3 year warrenty or so.

So if it has only been 30-90 days since you bought the mobo go through people you bought it from.
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Old 03-08-2006, 01:58 AM   #7 (permalink)
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evga offers lifetime warrantys.
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Old 03-08-2006, 02:19 AM   #8 (permalink)
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yeah, one of the very few people that do. I believe BFG does....but they are primarily graphic card makers although evga has made a mobo, that isn't their primary part currently.
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Old 03-08-2006, 12:20 PM   #9 (permalink)
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since its been a year since i bought it through cyberpower do you think i should still go through them


i will do what you say shawn and call them both and see what they say
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Old 03-08-2006, 04:01 PM   #10 (permalink)
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Let us know what happens.
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