Hmmmmm I've seen this be4, I ended up reformatting the comp.
It's taken away ur admin rights, In my case the customer installed some type of spam program from the net.
You can try making a new acct with admin rights to stop the startup progs.
With all due respect John, I am the head of IT and I have it on good authority. If you type "Google" into Google, you can break the Internet. So please, no one try it, even for a joke.........It's not a laughing matter. You can break the Internet.