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Old 08-14-2005, 11:45 AM   #1 (permalink)
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Default Usb ports stopped working....

My sister owns a Dell Inspiron 9100 Laptop computer. It has a Pentium 4 2.8 ghz and 512 Mb ram. I tried uninstalling the ports, there are no conflicts whatsoever in device manager. She already has Service Pack 2 installed on Windows XP home. I cant seem to figure out why these ports stopped working all of a sudden. I did some research and after looking for quite a while some people had that same problem but there was never a solution. She hasnt used any new usb devices other than her usb mouse, printer, and her dell mp3 player... which she has been using all along. I thought maybe a new device messed up the drivers somehow when she connected it but she has been using the same ones.... I KNOW it cant be hardware cuz her usb mouse is optical and the laser light is ON when I plug the it into ANY of the ports. Anyone have ANY clue what it could be? Basically the only thing I havent tried is formatting but I really dont want to have to do that.
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Old 08-14-2005, 11:58 AM   #2 (permalink)
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Did you reinstall the USB port back? or try to update it.
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Old 08-14-2005, 12:00 PM   #3 (permalink)
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Yes windows xp automatically reinstalls the ports when you reboot.
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Old 08-14-2005, 12:11 PM   #4 (permalink)
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Is it USB 1.1 or 2.0?
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Old 08-14-2005, 12:13 PM   #5 (permalink)
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As far as i know it should be usb 2.0 laptop is less than a year old. I dont know why that should matter. I downloaded a usb utitlity to check it and everything was okay I wish I had her pc with me. Im sure it told me what version of usb it is.
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Old 08-14-2005, 12:19 PM   #6 (permalink)
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You said she has SP2, well you can try uninstalling SP2 and reinstalling it perhaps this link will help you http://support.microsoft.com/default...b;en-us;873169

and these
http://support.microsoft.com/default...;EN-US;Q310575

http://support.microsoft.com/default...b;en-us;870893
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Old 08-14-2005, 12:21 PM   #7 (permalink)
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Have you looked at the hardware in control panel, system to see if there are any exclaimation marks or resource conflicts?
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Old 08-14-2005, 12:24 PM   #8 (permalink)
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you didnt read all of my post cjjohnson

"there are no conflicts whatsoever in device manager"


Hmmm I guess I could try that but she has had sp2 on her system for months now. Any ideas cant hurt.
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Old 08-14-2005, 12:26 PM   #9 (permalink)
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Oops, sorry
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Old 08-14-2005, 12:26 PM   #10 (permalink)
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No biggie I thought it was funny lol
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