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Old 02-06-2006, 09:46 PM   #1 (permalink)
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Default USB not recognizing

I just bought a seagate 300 GB external HD and it was working well for the past two weeks until now. My computer does not recognize it at all. Under the safely remove hardware, I don't see it show up at all. I tried my other external HD and it work out fine. I am using window xp and service pack 2. I'm not sure wat the problem also. I tried rebooting and also my comp does not recognize it. I also tried on my friend's pc and the same thing happen.
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Old 02-06-2006, 10:25 PM   #2 (permalink)
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The drive is defective. Contact the manufacturer, have the model number and serial number handy. They will likely talk you through some troubleshooting steps before determining that you need a replacement and give you a Return Materiel Authorisation number.
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