USB not recognizing

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Marygila

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I just bought a seagate 300 GB external HD and it was working well for the past two weeks until now. My computer does not recognize it at all. Under the safely remove hardware, I don't see it show up at all. I tried my other external HD and it work out fine. I am using window xp and service pack 2. I'm not sure wat the problem also. I tried rebooting and also my comp does not recognize it. I also tried on my friend's pc and the same thing happen.
 
The drive is defective. Contact the manufacturer, have the model number and serial number handy. They will likely talk you through some troubleshooting steps before determining that you need a replacement and give you a Return Materiel Authorisation number.
 
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