system_service_exception bsod - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Closed Thread
Thread Tools Display Modes
Old 05-24-2012, 09:17 PM   #1 (permalink)
Newb Techie
Join Date: Sep 2011
Posts: 39
Default system_service_exception bsod

my pc has been running perfectly for months since i got it. all of a sudden today whilst watching netflix i get a BSOD, with these details after the reboot

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002E870B8
BCP3: FFFFF8800B73B620
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

my specs are:
windows 7 ultimate 64 bit
8gb ddr3 supertalent RAM
amd phenom II x6 1100T OC to 3.8ghzs
radeon hd6970 2gb gpu
asus xonar DX sound card

what could the problem have been? should i be worried? any help is appreciated

eiflegend is offline  
Old 05-25-2012, 09:12 AM   #2 (permalink)
Private Joker
carnageX's Avatar
Join Date: Feb 2007
Location: South Dakota
Posts: 24,560
Default Re: system_service_exception bsod

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
Try updating your graphics drivers first.

I would also try running a chkdsk on your hard drive:

Start > Type in 'cmd' in the search (without quotes) > right click the cmd result > run as administrator > click Yes to the UAC prompt > type in the following:

chkdsk /f /r c:

It will ask you if you want to schedule it on next reboot. Type in Yes and hit Enter. Reboot and let it run.
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5

If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
BSOD DRIVER_IRQL_NOT_EQUAL, BSOD help please? happyh1ppo Hardware Repairs and Troubleshooting 1 01-05-2012 02:52 PM
BSOD - System_Service_Exception davtk8 Microsoft Windows and Software 2 08-16-2011 07:51 AM
BSoD mholyoke Hardware Repairs and Troubleshooting 8 07-20-2011 08:48 AM
BSOD PLEASE HELP!!! So1dier Microsoft Windows and Software 8 07-31-2010 02:29 PM
BSOD Help! chooka Microsoft Windows and Software 2 09-03-2006 09:12 PM

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:43 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.