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Old 02-12-2011, 09:10 PM   #1 (permalink)
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Default steelseries Ikari Laser mouse bugging out

I have an Ikari Laser mouse by SteelSeries which I love, however in the past few months it has started to go intermittent. I'll plug it in, computer recognizes it and loads the drivers and it works fine, then all of a sudden I hear the computer making the 'unplugged' and 'plugged back in' sounds and the mouse stops working while this happens. Didn't know if the cord was damaged (doesn't have any obvious physical problems) I have made sure all drivers are up to date, I have changed the USB ports and tested it on different systems and OS. Problem is consistent in all situations.

I don't want to trash it if I don't have to as it is an expensive mouse and know I will not replace it for another. Any thoughts/ideas/suggestions? I'm willing to try anything so no idea is dumb (ie opening it up, so long as somebody knows what they are doing to instruct me)

thanks in advance!
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Old 02-13-2011, 11:10 AM   #2 (permalink)
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Default Re: steelseries Ikari Laser mouse bugging out

How long have you had the mouse? Steelseries has a 1 year warranty, FAQ - SteelSeries - What does my warranty cover in North America?

If your mouse is older than a year you can try cleaning the inside of it. There are usually 4 screws under the mousepads.
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Old 02-13-2011, 11:38 AM   #3 (permalink)
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Default Re: steelseries Ikari Laser mouse bugging out

few years. I was under a sponsorship for a company and received it for free so even if it was under a year they already said they wouldn't replace it. When you say clean would you use compressed air or something else?
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Old 02-13-2011, 11:53 AM   #4 (permalink)
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Default Re: steelseries Ikari Laser mouse bugging out

Compressed air, yes. The all-dust remover. :P
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Old 02-13-2011, 12:44 PM   #5 (permalink)
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Default Re: steelseries Ikari Laser mouse bugging out

Mine did exactly the same, just replaced it with a fairly cheap logitech.
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Old 02-13-2011, 01:07 PM   #6 (permalink)
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Default Re: steelseries Ikari Laser mouse bugging out

Quote:
Originally Posted by kmote View Post
Mine did exactly the same, just replaced it with a fairly cheap logitech.
My wife's previous mouse did the same.
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Old 02-13-2011, 01:56 PM   #7 (permalink)
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Default Re: steelseries Ikari Laser mouse bugging out

darn, hate losing this mouse cause it was so comfortable....Guess I will try opening it up and seeing if I can fix it with a good old dose of 'compressed air' but doubt it will do the trick as it seems to be a common sign of 'DMS' (dying mouse syndrome)
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