Seagate not showing up

ddeffett

Beta member
Messages
2
Location
canada
My Seagate portable hard drive is not showing up in " my computer*
I am running xp 2.6 g, HP
No errors in device manager and the has power
Thank you

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My Seagate portable hard drive is not showing up in " my computer*
I am running xp 2.6 g, HP
No errors in device manager and the has power

Have you tried a different USB cord by chance ?
Also make sure the USB cable is laid down straight.
With no splits or cuts on it that will be one way for windows not detech it.
 
Thanks, i will have to buy one, it is not standard usb has a different end on the connection going into unit

Sent from my ALCATEL ONE TOUCH 5020T using Tapatalk
 
Thanks, i will have to buy one, it is not standard usb has a different end on the connection going into unit

Sent from my ALCATEL ONE TOUCH 5020T using Tapatalk

Provide me the model number for your seagate external drive.
If its not too much to ask, take a photo of the cable and the connector itself.
Once you do that we'll see about finding the right cord for the drive.
View this link so you can see what seagates recommends about your issue as well.
Seagate Technology
 
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