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Old 06-09-2015, 07:15 PM   #1 (permalink)
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Default Seagate not showing up

My Seagate portable hard drive is not showing up in " my computer*
I am running xp 2.6 g, HP
No errors in device manager and the has power
Thank you

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Old 06-09-2015, 07:27 PM   #2 (permalink)
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Default Re: Seagate not showing up

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Originally Posted by ddeffett View Post
My Seagate portable hard drive is not showing up in " my computer*
I am running xp 2.6 g, HP
No errors in device manager and the has power
Have you tried a different USB cord by chance ?
Also make sure the USB cable is laid down straight.
With no splits or cuts on it that will be one way for windows not detech it.
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Old 06-09-2015, 07:41 PM   #3 (permalink)
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Default Re: Seagate not showing up

Thanks, i will have to buy one, it is not standard usb has a different end on the connection going into unit

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Old 06-10-2015, 04:25 PM   #4 (permalink)
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Default Re: Seagate not showing up

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Originally Posted by ddeffett View Post
Thanks, i will have to buy one, it is not standard usb has a different end on the connection going into unit

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Provide me the model number for your seagate external drive.
If its not too much to ask, take a photo of the cable and the connector itself.
Once you do that we'll see about finding the right cord for the drive.
View this link so you can see what seagates recommends about your issue as well.
Seagate Technology
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Old 06-11-2015, 04:47 AM   #5 (permalink)
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Default Re: Seagate not showing up

Can you definitely hear/feel the HDD spinning up when you plug it in?
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