Hi. I'm trying to fix a computer for a friend, and it's giving me some issues. I believe it to be the router/wireless network but I'm not sure. It's a fairly new laptop w/XP. You see, it was working for quite awhile, but recently stopped. After playing with it for a little bit, I was able to identify which of the wireless signals was the one coming from the house. After I found it I tried to connect, but it wouldn't let me...asked for a key. It's WPA and I think the key was somehow lost, maybe because of a windows update reset or something, not sure.
Anyway, since they lost/forgot the key, so I tried a few passwords that they commonly used. Interestingly, no matter what password I type in, it appeared to connect, but access to the web or the router config couldn't be established. The router's address came up when I used ipconfig /all, just no connection to the internet. They said they had the line checked and it was alright, so not sure what it could be.
Thinking maybe I need to reset the WPA key and put a new one in, not sure how that's done on a Linksys wireless G router. Or maybe it could be a problem w/the router itself...not sure. Any help would be greatly appreciated, thanks.
Anyway, since they lost/forgot the key, so I tried a few passwords that they commonly used. Interestingly, no matter what password I type in, it appeared to connect, but access to the web or the router config couldn't be established. The router's address came up when I used ipconfig /all, just no connection to the internet. They said they had the line checked and it was alright, so not sure what it could be.
Thinking maybe I need to reset the WPA key and put a new one in, not sure how that's done on a Linksys wireless G router. Or maybe it could be a problem w/the router itself...not sure. Any help would be greatly appreciated, thanks.
