Reoccuring "USB Device Not Recognized" popup - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 07-11-2013, 07:06 PM   #1 (permalink)
Newb Techie
 
Join Date: Dec 2010
Posts: 21
Question Reoccuring "USB Device Not Recognized" popup

Hey all,

Recently, Ive been getting a reoccuring, non-stop popup "USB Device Not Recognized" message. It may have popped up a couple times in the past after a fresh boot or waking up from sleep, but the message went away once I closed it.
This message keeps reappearing on the task bar. The only way for avoid it is click the pop up and it brings up the "USB Device Not Recognized" window, showing USB Root Hub and its 6 ports, one of which is labeled "Unknown Device" (see attachment). Once I close this window, the taskbar popup reappears.

I only have my usb keyboard, mouse, wacom tablet and a 'thumbdrive'-usb wifi card that are using the usb ports, all of which appear to be working fine. The tablet, mouse and wifi have drivers installed and dont appear to be misbehaving. Im running Windows XP 64-bit (X64).

This is more of an annoying message since my devices are working. Is there a way to fix this or to turn off the popup message?

Thanks in advance!
Attached Images
File Type: jpg usb help.jpg (96.6 KB, 0 views)
__________________

AA-ron is offline   Reply With Quote
Old 07-11-2013, 09:55 PM   #2 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,507
Default Re: Reoccuring "USB Device Not Recognized" popup

Try updating your chipset drivers.
__________________

__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is online now   Reply With Quote
Old 07-12-2013, 12:21 AM   #3 (permalink)
Newb Techie
 
Join Date: Dec 2010
Posts: 21
Default Re: Reoccuring "USB Device Not Recognized" popup

Thanks for the response.

I didnt think to try the chipset, but I have finished installing the latest - no change.

After windows loads, installation wizard appears (always does this, nothing new). I usually close this because it doesnt say what its for and the window's wizard is never helpful. I am still getting the annoying pop up, sometime after the 'found new hardware' popup (dont know what new hardware its finding).

I tried going into device manager to uninstalling and disabling the 'unkown device', but it doesnt change anything.

Any other ideas?
AA-ron is offline   Reply With Quote
Old 07-12-2013, 02:00 AM   #4 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,507
Default

Post the Hardware Id of the unknown device from device manager. Should be in the dropdown under the device properties and advanced tab. Should be formatted like: VEN_####&DEV_####.

Sent from my Nexus 7 using TechForums
__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is online now   Reply With Quote
Reply

Tags
popup, usb device not recognized

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:20 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.