recognition problem help me please! - Techist - Tech Forum

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Old 06-16-2006, 01:39 PM   #1 (permalink)
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Join Date: Jun 2006
Posts: 4
Default recognition problem help me please!

Dear friends,
I have brought my new hp all in one machine. it contains photostat ,printer and scaner which is all in one. the problem is that it canot be recognised by my system. i have intaled the software of the device correctly, yet when i plug in the usb conection the system shows a message in the tray that new "NEW Usb Rot hub found the software is installed and redy to use" but after that the message is shown is "unknow device found" after that after that " the system cannot recognise the device connected" i tried installing a driver software for usb port, reinstalled the device software. yet no use can any body help me to solve this problem . i would b very thank full......

atmriyas is offline  
Old 06-16-2006, 01:46 PM   #2 (permalink)
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Join Date: May 2005
Location: United Kingdom, Warrington
Posts: 2,756

Have you been to the printers website and got the latest drivers. Then going into device manager right clicking on the unknown device that is showing as your printer and choosing update drivers. Then browse to where you saved the drivers downloaded from the net.
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