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Old 11-14-2011, 04:32 PM   #1 (permalink)
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Default Random freezing problem - please help.

Hi,

I was wondering if anyone can help me. I had Windows 7 installed but I decided to change back to XP yesterday. However, my system randomly freezes and I can't use the mouse/keyboard and if I am watching a video the video will freeze and the speakers will make a funny noise. Also, when I say random I've noticed so far it only happens when I'm using the internet (Chrome or IE) and happens at random times. Sometimes the system will hang for only 20 seconds or so but most of the time I need to restart.

Can anyone help me figure out what the problem is? I'll tell you what I've tried so far:

- Installed XP SP3
- Installed drivers for motherboard/graphics/sound/LAN
- Installed Google Chrome, VLC media player and Microsoft Office.
- I ran CCleaner to clean the registry and it fixed a few problems.
- I ran Memtest for around 5 hours and found no errors with my RAM.
- I ran hard-drive diagnostic from manufacturer website and found no errors.
- More worryingly, I re-installed windows and still have the same problem!

My spec is:

Gigabyte GA G31M ES2L motherboard
Intel Core Duo E4700 @ 2.6GHz
1GB RAM
ATI Radeon 3400 HD 512MB graphics
On-board LAN
No other devices installed


Any help would be much appreciated. This problem has been really annoying me because I use my computer for work too and it's taking up a lot of my time trying to figure out what could be wrong!
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Old 11-14-2011, 05:29 PM   #2 (permalink)
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Default Re: Random freezing problem - please help.

It sounds like a driver problem, like one driver is conflicting with another driver. I would try a different a different network adapter driver, the newest driver is not always the best driver.
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Old 11-14-2011, 07:07 PM   #3 (permalink)
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Default Re: Random freezing problem - please help.

What are your CPU temps like? Get HWMonitor and give us a screenshot.

Do you have the latest drivers running that ATI?

When it was in 7, did it do that as well, if you remember?
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Old 11-14-2011, 09:10 PM   #4 (permalink)
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Default

In Windows 7 I never had that problem. I did get random lines through the display in 7 but I heard that might be because my graphics card doesn't really work well with windows 7. I never had any freezing/hanging issues though. I do have latest ATI drivers I just updated them yesterday and it didn't help at all.

Here is a screenshot of CPU temp below. Thanks for getting back to me so quickly! any help is appreciated. I'm still hoping it's something stupid like a driver and not my motherboard.



thanks again.
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Old 11-15-2011, 07:43 AM   #5 (permalink)
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Default Re: Random freezing problem - please help.

Quote:
Originally Posted by J78628 View Post
Hi,

I was wondering if anyone can help me. I had Windows 7 installed but I decided to change back to XP yesterday. However, my system randomly freezes and I can't use the mouse/keyboard and if I am watching a video the video will freeze and the speakers will make a funny noise. Also, when I say random I've noticed so far it only happens when I'm using the internet (Chrome or IE) and happens at random times. Sometimes the system will hang for only 20 seconds or so but most of the time I need to restart.

Can anyone help me figure out what the problem is? I'll tell you what I've tried so far:

- Installed XP SP3
- Installed drivers for motherboard/graphics/sound/LAN
- Installed Google Chrome, VLC media player and Microsoft Office.
- I ran CCleaner to clean the registry and it fixed a few problems.
- I ran Memtest for around 5 hours and found no errors with my RAM.
- I ran hard-drive diagnostic from manufacturer website and found no errors.
- More worryingly, I re-installed windows and still have the same problem!

My spec is:

Gigabyte GA G31M ES2L motherboard
Intel Core Duo E4700 @ 2.6GHz
1GB RAM
ATI Radeon 3400 HD 512MB graphics
On-board LAN
No other devices installed


Any help would be much appreciated. This problem has been really annoying me because I use my computer for work too and it's taking up a lot of my time trying to figure out what could be wrong!
When you say your watching a video online do you mean youtube, google video or a online service such as netflix ?
I would start looking into what version of flash player you have, try to update to 9.0.124.0. or higher that is stable for you.
10.0 should be a good starter for you.

"Quote from Computer world.com"
Users running XP SP3 can determine which version of Flash Player is installed by calling up this Adobe page in their browser. Adobe has recommended that all users update to Version 9.0.124.0.
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Old 11-15-2011, 01:26 PM   #6 (permalink)
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Default Re: Random freezing problem - please help.

Hi thanks for all your replies. Flash player is up to date and when I mentioned videos I meant Youtube. To be honest sometimes I've booted up just to check for replies on this thread and the system freezes lol. Most of the time I need to restart it but sometimes it hangs for around 20 seconds.

I'll look into network drivers. I'll let you know if that changes anything.
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