Hello,
First of all, system DxDiag:
------------------
System Information
------------------
Time of this report: 3/14/2011, 13:56:25
Machine name: XXXXXXXXXXX
Operating System: Windows Server® 2008 Standard (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: PowerEdge SC440
BIOS: Phoenix ROM BIOS PLUS Version 1.10 1.2.0
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 4030MB RAM
Page File: 1060MB used, 7207MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
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System Devices
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Name: Silicon Image SiI 3132 SoftRaid 5 Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_71321095&REV_01\4&31DB9AC9&0&00E4
Driver: C:\Windows\system32\DRIVERS\Si3132r5.sys, 1.05.0018.0000 (English), 10/9/2008 19:40:34, 217128 bytes
Driver: C:\Windows\system32\DRIVERS\SiWinAcc.sys, 1.00.0000.0011 (English), 10/9/2008 12:40:34, 17064 bytes
Driver: C:\Windows\system32\DRIVERS\SiRemFil.sys, 1.01.0007.0000 (English), 10/9/2008 12:40:34, 12200 bytes
Driver: C:\Windows\system32\SilSupp.dll, 3.00.0029.0000 (English), 10/9/2008 12:40:36, 119848 bytes
Silicon Image SiI 3132 SoftRaid 5 Controller is the RAID controller, obviously.
This is what happens/has happened:
We installed the raid card and two additional 2tb sata II drives.
We booted up and created a raid using mirror-1 through the bios raid panel.
We go in and install the necessary drivers that are all up to date according to online/provided cd (pre-hardware install)
We then move on to the program that controls the raid it confirms we have a RAID that has 2 drives of equal value in size that are mirroring each other.
Now here comes the problem.
It does not show up in our disk management. Also, we've noticed that under the "Other Devices" tab in Device Manager, the "SiImage SCSI Disk Device" actually shows up.
We've checked the compatibility of the card and we do know that it does specifically support Server 2008. We've used this card on other Win08 servers and have had no problems (Different Machines though, not Dell). In my opinion it might have something to do with the Dell Bios but I'm not 100% positive on that. Possibly upgrading the bios will fix this problem but that would require taking down the server and we cannot do that until the weekends.
Thoughts?
Thanks,
Phil
First of all, system DxDiag:
------------------
System Information
------------------
Time of this report: 3/14/2011, 13:56:25
Machine name: XXXXXXXXXXX
Operating System: Windows Server® 2008 Standard (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: PowerEdge SC440
BIOS: Phoenix ROM BIOS PLUS Version 1.10 1.2.0
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 4030MB RAM
Page File: 1060MB used, 7207MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
--------------
System Devices
--------------
Name: Silicon Image SiI 3132 SoftRaid 5 Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_71321095&REV_01\4&31DB9AC9&0&00E4
Driver: C:\Windows\system32\DRIVERS\Si3132r5.sys, 1.05.0018.0000 (English), 10/9/2008 19:40:34, 217128 bytes
Driver: C:\Windows\system32\DRIVERS\SiWinAcc.sys, 1.00.0000.0011 (English), 10/9/2008 12:40:34, 17064 bytes
Driver: C:\Windows\system32\DRIVERS\SiRemFil.sys, 1.01.0007.0000 (English), 10/9/2008 12:40:34, 12200 bytes
Driver: C:\Windows\system32\SilSupp.dll, 3.00.0029.0000 (English), 10/9/2008 12:40:36, 119848 bytes
Silicon Image SiI 3132 SoftRaid 5 Controller is the RAID controller, obviously.
This is what happens/has happened:
We installed the raid card and two additional 2tb sata II drives.
We booted up and created a raid using mirror-1 through the bios raid panel.
We go in and install the necessary drivers that are all up to date according to online/provided cd (pre-hardware install)
We then move on to the program that controls the raid it confirms we have a RAID that has 2 drives of equal value in size that are mirroring each other.
Now here comes the problem.
It does not show up in our disk management. Also, we've noticed that under the "Other Devices" tab in Device Manager, the "SiImage SCSI Disk Device" actually shows up.
We've checked the compatibility of the card and we do know that it does specifically support Server 2008. We've used this card on other Win08 servers and have had no problems (Different Machines though, not Dell). In my opinion it might have something to do with the Dell Bios but I'm not 100% positive on that. Possibly upgrading the bios will fix this problem but that would require taking down the server and we cannot do that until the weekends.
Thoughts?
Thanks,
Phil
