All this hard work has paid off for Timmy. He now has the largest computer company in the World, after he purchased Microsoft last week. Bill Gates is now Timmys assistant, getting him coffee and picking up his dry cleaning. Timmy still does not want to lose any customers so when his best customer on the other side of the country calls in and is irate becuse they can not get to Timmys website or the internet, claiming they get the error " no dial tone detected " . The customer has dial up, with one phone line going from the wall to the internal modem. Timmy has them check the phone line by unplugging the line at the modem and plugging the line into a phone. ( The customer is calling in on their cell phone ). The customer said there is a dial tone and they made a call to a neighbor. Timmy has them plug the phone line back into the correct port on the modem and has them double check to make sure they did not plug it into the NIC. Timmy has the customer check in properties of the modem, the diagnostic, he gets result codes back from the modem. Timmy questions the customer further and finds that the modem got the " no dialtone detected " after a thunder storm the previous night..what should timmy do next ?