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Old 08-08-2006, 12:11 PM   #1 (permalink)
Junior Techie
Join Date: Apr 2006
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Default Problem... Blue screen and immediate reboot...

Sold an old old old computer on ebay... Celeron processor... Like a 10gb HD... Old computer...

It worked fine before I shipped it out...

He got it and email me this...

"Computer arrived today however when you turn it on all you get is a blue screen and it immediately reboots."

Anyone know what's up?

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Old 08-08-2006, 02:37 PM   #2 (permalink)
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get him to tell you the stop code from the blue screen message.

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Old 08-08-2006, 07:55 PM   #3 (permalink)
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-boot to safemode
-Right-click My Computer, and then click Properties.
-Click the Advanced tab.
-Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
-Clear the Automatically restart check box, and click OK the necessary number of times.
-Restart your computer for the settings to take effect.

this will stop if from restarting then give us the errors if the errors are the same each time have him run memtest86 to check for bad ram if they are different check the powersupply.

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Old 08-08-2006, 08:03 PM   #4 (permalink)
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from what i hear...rough shipping, ups fedex or usps? how u ship? sounds like it got tossed around, hd may be bad, ram might be loose, tell him to open it up and wiggle the ram around, actually check everything, and try to boot, if still, then hd
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