-boot to safemode
-Right-click My Computer, and then click Properties.
-Click the Advanced tab.
-Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
-Clear the Automatically restart check box, and click OK the necessary number of times.
-Restart your computer for the settings to take effect.
this will stop if from restarting then give us the errors if the errors are the same each time have him run memtest86 to check for bad ram if they are different check the powersupply.
Location: HickTown, California (hesperia), and West Hollywood
from what i hear...rough shipping, ups fedex or usps? how u ship? sounds like it got tossed around, hd may be bad, ram might be loose, tell him to open it up and wiggle the ram around, actually check everything, and try to boot, if still, then hd