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Old 10-26-2005, 10:36 PM   #1 (permalink)
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Default Please help!, DVD-ROm issue

My DVD-ROM in my laptop will not read any DVD. WHen I put one in, it just says insert disc....I tried formatting the computer and updating the driver for the drive, still no luck, any ideas?

I should add, these are deal DVD's not burned.
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Old 10-27-2005, 09:09 PM   #2 (permalink)
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so they are dvd-r's? or is it like a dvd movie that wont work?
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Old 10-28-2005, 12:06 AM   #3 (permalink)
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Try cleaning the Laser. You can get an optical drive cleaning kit.

Otherwise, it does sound like the Laser is not it's way out.
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Old 10-28-2005, 08:56 AM   #4 (permalink)
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Try installing PowerDVD. It includes some drivers that has fixed a lot of problems for me. You can get PDVD6 on download.com.

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Old 10-28-2005, 10:00 AM   #5 (permalink)
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Is the drive also a cd rom or burner ? if you put in a cd like your XP CD will it open up the cd , or can you see the cd and open the dir in windows explorer ? You say you formatted the HD and I guess reinstaklled XP ( you have xp or what ? ) do you have a second cd rom drive or did you use the DVD drive ? Do you see the DVD drive in your PCs bios ? What about in control panel , system , hardware, devices...does it exist there to, no red Xs or exclamations point.?
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Old 10-28-2005, 10:12 AM   #6 (permalink)
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do you know what brand makes the dvd-rom drive? if you do, look at their website for recalls
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Old 10-28-2005, 04:40 PM   #7 (permalink)
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Reinstall windows. I had this problem once on a customer computer. I did a million thing to try to fix the problem. he had no virus or spyware. yet reinstalling windows fixed the problem
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