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StangGT3 10-26-2005 10:36 PM

Please help!, DVD-ROm issue
My DVD-ROM in my laptop will not read any DVD. WHen I put one in, it just says insert disc....I tried formatting the computer and updating the driver for the drive, still no luck, any ideas?

I should add, these are deal DVD's not burned.

H4x3r 10-27-2005 09:09 PM

so they are dvd-r's? or is it like a dvd movie that wont work?

Harper 10-28-2005 12:06 AM

Try cleaning the Laser. You can get an optical drive cleaning kit.

Otherwise, it does sound like the Laser is not it's way out.

dipique 10-28-2005 08:56 AM

Try installing PowerDVD. It includes some drivers that has fixed a lot of problems for me. You can get PDVD6 on


tractorboy 10-28-2005 10:00 AM

Is the drive also a cd rom or burner ? if you put in a cd like your XP CD will it open up the cd , or can you see the cd and open the dir in windows explorer ? You say you formatted the HD and I guess reinstaklled XP ( you have xp or what ? ) do you have a second cd rom drive or did you use the DVD drive ? Do you see the DVD drive in your PCs bios ? What about in control panel , system , hardware, devices...does it exist there to, no red Xs or exclamations point.?

talldude123 10-28-2005 10:12 AM

do you know what brand makes the dvd-rom drive? if you do, look at their website for recalls

EricB 10-28-2005 04:40 PM

Reinstall windows. I had this problem once on a customer computer. I did a million thing to try to fix the problem. he had no virus or spyware. yet reinstalling windows fixed the problem

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