Persistent problem around CD-ROM - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 06-29-2008, 10:44 AM   #1 (permalink)
Newb Techie
 
Join Date: Jun 2008
Posts: 3
Default Persistent problem around CD-ROM

When booting my PC I get the message every time "Drive 2 not found: Parallel ATA, PATA-0 (PRI IDE Master). Strike the F1 key to continue, F2 to run the setup utility." Striking F1 allows me to bypass and the PC works fine (albeit this is annoying), but my CD-ROM can't process data. It can play music CDs but halfway through installing any program from a CD, I get a message such as "source file is corrupted" or such, varying by program. This has happened with many different CDs and programs.

I have the Hitachi-LG DVD+-RW, model GWA4164B, which I've noticed in other threads seems to have a lot of problems. I tried upgrading to firmware E113 and reinstalling all drivers, but that hasn't resolved it. In Dell Disgnostics I ran every test and everything related to the CD-ROM, memory, and all major components checked out. In the BIOS setup I checked the drive details and the "Drive ID = UNKNOWN". I took out the drive and resinstalled it, making sure all the connectors were firmly engaged. I'm stumped at this point and appreciate any help.

By the way, in case it is relevant, I think this all started when I got impatient when a CD wouldn't eject, so I used the manual release with a paperclip, which caused the CD to spin off into the housing (dumb). I took it apart and everything looked intact and went back together well. Initially when this error began I thught maybe I hadn't connected the wires tightly, but I rechecked and the problem persists.
__________________

marqarmy is offline  
Old 06-29-2008, 02:22 PM   #2 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: Persistent problem around CD-ROM

Hello,

Have you checked the jumper settings on the CD ROM to make sure that you do not have 2 devices hooked up as Master? Have you made sure that they are on CS or Cable Select?

Cheers,
Mak
__________________

__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 06-30-2008, 12:15 PM   #3 (permalink)
Newb Techie
 
Join Date: Jun 2008
Posts: 3
Default Re: Persistent problem around CD-ROM

Thanks Mak213. I haven't altered the original physical configuration as built by Dell, but I'll verify everything. I only have one multidrive (the one in question) on this cable, but the cable does have two connectors and the CD-ROM has been on the middle one. Should I try moving it to the end? Do you think I'm dealing with a master-slave relationship issue?
marqarmy is offline  
Old 06-30-2008, 10:06 PM   #4 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: Persistent problem around CD-ROM

Hello,

It could be due to the jumper setup or it could be that the drive is dead. Try using a LiveCD version of Linux like Ubuntu or Knippox to see if they can see the drive.

Cheers,
Mak
__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 06-30-2008, 10:11 PM   #5 (permalink)
Wizard Techie
 
philbar71's Avatar
 
Join Date: Apr 2007
Location: Suffolk, VA
Posts: 4,533
Send a message via AIM to philbar71
Default Re: Persistent problem around CD-ROM

or the lens could have gotten scrached when he manually ejected it. i did the same thing to a old emachines dvd rom drive when the pc froze up upon playing a dvd so i hit the button (while it was spinning at full rpm's) and totaly killed the drive.
__________________


The only thing ATi can render faster than nVidia is the BSOD

SLI ON INTEL P45: http://www.techist.com/pc/f76/sli-intel-chipset-219886/

<<< i like rep :D
philbar71 is offline  
Old 07-05-2008, 10:39 PM   #6 (permalink)
Newb Techie
 
Join Date: Jun 2008
Posts: 3
Default Re: Persistent problem around CD-ROM

Thanks for your help, the problem is resolved. I feel foolish, but upon rechecking the jumper setup I found I had attached the #2 (center) connector. I must have mixed up the connectors while I was taking apart the drive. Connecting the #1 connector has fixed the boot up problem and I'm able to read CD-ROM media. Thanks again.
__________________

marqarmy is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem POSTing new build Portland Newb New Systems | Building and Buying 4 04-25-2008 02:18 PM
Problem with 3D graphics mordi05 Microsoft Windows and Software 6 12-10-2007 11:37 PM
Serious computer problem. HeeRoMaKi Hardware Repairs and Troubleshooting 71 07-28-2007 11:42 PM
Media Library (I Presume) Problem. Nadegas Microsoft Windows and Software 4 06-08-2007 08:27 AM
Chronic Rebooting Problem AND_YOU_ARE Hardware Repairs and Troubleshooting 1 04-24-2007 06:04 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 08:17 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.