OK, from the top.
This is a laptop problem. I am working on a Dell Inspirion B120 for a coworker. It's his wife's laptop, but he thinks her son did something to it.
The problem is it will not launch the OS, Windows XP Home. The laptop will POST, and then show a black screen. No sounds, no images. The hard drive light stays on but I can't tell if it is spinning up or not.
I have already went through the BIOS and made sure everything is showing up. I have went through the diagnostics in the BIOS and it then launched the diagnostics partition. I went through the tests (all of them, each test) and it passed. I have went through the section for the OS not booting and it passed each of those test.
I have pulled the hard drive and reseated it, but to no effect. I have also pulled the RAM and reseated it, nada.
I just tried booting from a Windows disk. I got the "hit a key to boot from CD..." but when I hit a key the screen went blank and stayed that way. It's like it can display from the BIOS, but loses its signal after that, if that makes sense.This model does not have a graphics card, but rather onboard graphics. The display works for the tests and for the BIOS.
Anyway, there's the run down. I am open to suggestions.
This is a laptop problem. I am working on a Dell Inspirion B120 for a coworker. It's his wife's laptop, but he thinks her son did something to it.
The problem is it will not launch the OS, Windows XP Home. The laptop will POST, and then show a black screen. No sounds, no images. The hard drive light stays on but I can't tell if it is spinning up or not.
I have already went through the BIOS and made sure everything is showing up. I have went through the diagnostics in the BIOS and it then launched the diagnostics partition. I went through the tests (all of them, each test) and it passed. I have went through the section for the OS not booting and it passed each of those test.
I have pulled the hard drive and reseated it, but to no effect. I have also pulled the RAM and reseated it, nada.
I just tried booting from a Windows disk. I got the "hit a key to boot from CD..." but when I hit a key the screen went blank and stayed that way. It's like it can display from the BIOS, but loses its signal after that, if that makes sense.This model does not have a graphics card, but rather onboard graphics. The display works for the tests and for the BIOS.
Anyway, there's the run down. I am open to suggestions.