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Old 01-29-2010, 12:15 PM   #1 (permalink)
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Default PCP&C RMA Question

Hello All,

I recently had a power outage in my house and unfortunately, my PCP&C 500W pooped out on me. Seems like it might have shorted out because nothing would turn on, even after leaving it out for a day. I tried using the paperclip method but no go either, so no Im planning on an RMA. For right now, Im using an old Cooler Master 600W, so nothing's urgent.

The PSU has a 5-year warranty on it but I know that OCZ recently bought PCP&C, so Im not really sure about their RMA policy. It says on their site:

"This warranty shall not apply to any product which has been subject to connection to a faulty power source, alteration, negligence, or accident, or to any product which has been installed other than in accordance with the instructions."

Do you think that they will accept the power outage story as RMA or does that count as an exception from above?

Any help would be great.

Thanks Again

$500 rig ftw: :D

Case: CM 690 Black ATX Mid Tower
Mobo ASUS M2N32-SLI Deluxe AM2 nForce 590 SLI
CPU: AMD Athlon 64 X2 6400+ Black Edition @ 3.2GHz 23 C idle 37 load :O
GFX: 8600 GT XXX 256 mb :(
RAM: Corsair XMS2 2GB DDR2 800 mhz PC2 6400
HDD: Seagate Barracuda ST3320620AS 320GB 7200 RPM w/ Slave Western Digital Caviar WD800BB 80GB 7200 RPM
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PSU: CM eXtreme Power Dual 12V rails @ 36A 650W

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Old 01-29-2010, 02:31 PM   #2 (permalink)
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Default Re: PCP&C RMA Question

I don't see why they would reject it based on your quote there.


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Old 01-29-2010, 08:23 PM   #3 (permalink)
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Default Re: PCP&C RMA Question

They should accept it, don't see why not as stated by kmote ^.
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