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Old 04-07-2012, 05:06 PM   #1 (permalink)
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Default Pc crashing.

So, my sister helped me take some of my pc bits out, while i moved everything into a new case.

She droped my HD, about half an inch and it fell onto my table. I was hoping it didnt damage my HD, but i think it has, ive just got it to boot up, but its very slow and crashing.

What programs should i use to try and fix the errors on the HD, or bad sectors?

I really dont want to have to go and buy another HD.
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Old 04-07-2012, 05:32 PM   #2 (permalink)
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Default Re: Pc crashing.

Unless you have extremely bad luck, a slight drop like that shouldn't effect the drive. I would check all of your connections first and make sure nothing is loose. but I would let windows do it's thing with the checkdisk first. I would also reset the bios, just to make sure nothing crazy happened. And as a thought, I would possibly re-seat the CPU... Hopefully you partitioned that drive off, so if nothing else you can reload the OS without loosing all your data.
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Old 04-07-2012, 05:35 PM   #3 (permalink)
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Default Re: Pc crashing.

Quote:
Originally Posted by Nukem View Post
Unless you have extremely bad luck, a slight drop like that shouldn't effect the drive. I would check all of your connections first and make sure nothing is loose. but I would let windows do it's thing with the checkdisk first. I would also reset the bios, just to make sure nothing crazy happened. And as a thought, I would possibly re-seat the CPU... Hopefully you partitioned that drive off, so if nothing else you can reload the OS without loosing all your data.

Hi Nukem, i did just check all the connection, and i put the sata cables in a different sata port. because it was always going to a screen about checking for errors on the hd.

It must of ran for about 2-3 hours, its now letting me boot into windows, but it is crashing, if i was to re-seat the cpu, id have to re-over-clock it. and my cooler is a pain in the butt to take off lol.

I put the mobo and everything in the pc, and it was working fine befor and i havent partitioned it off. because im stupid like that

Im just doing a defragment as i type this as well.
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Old 04-07-2012, 05:37 PM   #4 (permalink)
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Default Re: Pc crashing.

I would be surprised if a drop of that height would damage the drive, especially if it wasn't running. What type of crashes are you getting? Is the operating system stopping or is it just programs? Are there any error messages?

You can not fix bad sectors, they are broken. However a drive should skip them automatically I believe. If you can access the SMART info from your drive it should tell you how many bad sectors it has.

Run chkdsk like nukem suggested, else I would recommend backing up your data, reformatting the drive and reinstalling your OS.

What OS are you running? I'm guessing the rest of the specs are the ones in your sig?
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Old 04-07-2012, 05:40 PM   #5 (permalink)
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Default Re: Pc crashing.

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Originally Posted by oliver lee View Post
I would be surprised if a drop of that height would damage the drive, especially if it wasn't running. What type of crashes are you getting? Is the operating system stopping or is it just programs? Are there any error messages?

You can not fix bad sectors, they are broken. However a drive should skip them automatically I believe. If you can access the SMART info from your drive it should tell you how many bad sectors it has.

Run chkdsk like nukem suggested, else I would recommend backing up your data, reformatting the drive and reinstalling your OS.

What OS are you running? I'm guessing the rest of the specs are the ones in your sig?
Yes, specs of my pc are in my sig, and im on windows 7 ultimate i think. but i have no re-install disk or key to re-install windows

Sorry, and no, theres no messages, it just freezes and i cant do nothing but re-set the pc.
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Old 04-07-2012, 05:46 PM   #6 (permalink)
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Default Re: Pc crashing.

Run chkdsk on that drive. If you don't know how open command prompt and type "chkdsk /f c:" without quotes, assuming c: is that drive's letter.

Is this a custom build? How did you originally install the OS? And what kind of crashes are you encountering?
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Old 04-07-2012, 05:49 PM   #7 (permalink)
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Default Re: Pc crashing.

You can also try the system restore and go back to an earlier windows session that saved. and it possible that the OC can be related to the crashes, however remote. try and bring it back down to stock and go from there. Once you get it fixed. I would definitely back up your data.
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Old 04-07-2012, 05:58 PM   #8 (permalink)
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Default Re: Pc crashing.

I got told that it will bottleneck the GPU if it the cpu isnt overclocked............... And the pc already did a system restore, thats how i got it to load up
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Old 04-07-2012, 06:29 PM   #9 (permalink)
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Default Re: Pc crashing.

As stated, it's unlikely that such a minor fall would damage a hard drive if it wasn't in operation.
Try checking the hard drive info with Crystal Disk Info.
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Old 04-07-2012, 06:30 PM   #10 (permalink)
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Default Re: Pc crashing.

Quote:
Originally Posted by GhOsT1321 View Post
As stated, it's unlikely that such a minor fall would damage a hard drive if it wasn't in operation.
Try checking the hard drive info with Crystal Disk Info.

I will wait till the defragment is done, just incase it crashes again. Im hoping its almost done.

Thank you.


*EDIT*

Ok, just though id give you an update, i let defragment run allnight and it finished, i just did a chkdsk and no errors where found. and the pc seems to be running fine now, its not slow or crashing (yet) But if it does, ill post in here again and it must be something els.

Thank you all for your help




Here is the info from the crystal program.




----------------------------------------------------------------------------
CrystalDiskInfo 4.3.0 (C) 2008-2012 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------


OS : Windows 7 Ultimate Edition [6.1 Build 7600] (x64)
Date : 2012/04/08 14:07:20


-- Controller Map ----------------------------------------------------------
+ ATA Channel 1 (1) [ATA]
- ATAPI iHAS124 B ATA Device
+ Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 [ATA]
+ ATA Channel 0 (0)
- WDC WD10EARS-00Y5B1 ATA Device
- ATA Channel 1 (1)
+ Marvell 61xx RAID Controller [SCSI]
- Marvell Virtual Device


-- Disk List ---------------------------------------------------------------
(1) WDC WD10EARS-00Y5B1 : 1000.2 GB [0-0-1, pd1]


----------------------------------------------------------------------------
(1) WDC WD10EARS-00Y5B1
----------------------------------------------------------------------------
Model : WDC WD10EARS-00Y5B1
Firmware : 80.00A80
Serial Number : WD-WCAV5P235474
Disk Size : 1000.2 GB (8.4/137.4/1000.2)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 1953523055
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 1926 hours
Power On Count : 388 count
Temparature : 29 C (84 F)
Health Status : Caution
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : 80FEh [OFF]


-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Read Error Rate
03 191 185 _21 000000001921 Spin-Up Time
04 100 100 __0 000000000198 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 _98 _98 __0 000000000786 Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C 100 100 __0 000000000184 Power Cycle Count
C0 200 200 __0 000000000057 Power-off Retract Count
C1 191 191 __0 000000007390 Load/Unload Cycle Count
C2 118 105 __0 00000000001D Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 199 192 __0 00000000010D Current Pending Sector Count
C6 200 200 __0 000000000031 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 200 200 __0 000000000050 Write Error Rate


-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 003F 003F 0000 0000 0000
010: 2020 2020 2057 442D 5743 3550 3550 3233 3534 3734
020: 0000 0000 0032 3830 2E30 3830 3830 5744 4320 5744
030: 3130 4541 5253 2D30 3059 3120 3120 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 003F 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 1706 1706 0000 0044 0040
080: 01FE 0000 746B 7F61 4123 BC41 BC41 4123 207F 006E
090: 006E 0000 FFFE 0000 80FE 0000 0000 0000 0000 0000
100: 656F 7470 0000 0000 0000 0000 0000 0000 5001 4EE2
110: 5AE2 D42B 0000 0000 0000 0000 0000 0000 0000 4018
120: 4018 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 16CE 0000 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 3035 3035 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 101E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 07A5
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