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Old 10-11-2017, 03:49 PM   #1 (permalink)
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Default A note about buying from Newegg

I bought a 2 TB WD Black internal drive that was defective. It wasn't really Newegg or WDs fault- it turned out to be a drive that was 5 years old, so no warranty- but after some compassionate emails with WD they agreed to an RMA...

It was the fault of the Newegg reseller (E.O.L. Tech Inc.)- and I shall be in heated contact with both them and Newegg.

That's all,
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Old 10-11-2017, 03:53 PM   #2 (permalink)
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Default Re: A note about buying from Newegg

This is why when looking on Newegg, always check the box marked "Sold by Newegg" in the filters on the left.
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Old 10-11-2017, 04:07 PM   #3 (permalink)
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Default Re: A note about buying from Newegg

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Originally Posted by carnageX View Post
This is why when looking on Newegg, always check the box marked "Sold by Newegg" in the filters on the left.
Really? Is that all you have to do to guarantee that you won't get a **** drive?
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Old 10-11-2017, 04:11 PM   #4 (permalink)
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Default Re: A note about buying from Newegg

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Really? Is that all you have to do to guarantee that you won't get a **** drive?
Guarantees you won't have to deal with a reseller, and instead get to work things out with Newegg, who isn't selling used stuff.
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Old 10-12-2017, 12:06 AM   #5 (permalink)
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Default Re: A note about buying from Newegg

Protip, Amazon is the same way. Try not to deal with 3rd party sellers.
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Old Yesterday, 03:16 AM   #6 (permalink)
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Default Re: A note about buying from Newegg

Yeup yeup, not the fault of anyone except the third party reseller... Always make sure you are buying from the bigger guy instead of the small guy, unless you have good reason to get it from the small guy...
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Old Yesterday, 10:37 AM   #7 (permalink)
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Default Re: A note about buying from Newegg

Quote:
Originally Posted by Jake View Post
I bought a 2 TB WD Black internal drive that was defective. It wasn't really Newegg or WDs fault- it turned out to be a drive that was 5 years old, so no warranty- but after some compassionate emails with WD they agreed to an RMA...

It was the fault of the Newegg reseller (E.O.L. Tech Inc.)- and I shall be in heated contact with both them and Newegg.

That's all,
If it was delivered defective then it should be replaced without issue from the 3rd party seller. This is an implied warranty (merchantability) and has nothing to do with the company's written warranty. If the drive worked for some amount of time and then failed, then the company's warranty comes into play. Big difference.
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