no sound from laptop

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raverx3m

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my gf has an HP pavillion DV6000 about a year old

she lets her family use the laptop sometimes
so few coupla weeks ago the sound disappeared from laptop speakers but still has sound in headphones not sure if its something to do with software settings or speakers are out.
any advice?

i checked all the windows sound settings and everythin
 
Uninstall everything to do with your laptop onboard sound, then reinstall the drivers and software you have for it (just like new). If that doesnt work then update the drivers for it. Mess around with the settings again and if no improvement it must be a physical speaker problem.
 
Did you check the mute button on the casing? I had a pavillion and it had a mute button that I pushed by accident and caused some confusion for about 10 minutes.
 
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