New Sound Card = NO Sound ??? - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 06-11-2009, 04:43 AM   #1 (permalink)
Newb Techie
 
Join Date: May 2009
Location: Australia
Posts: 25
Default New Sound Card = NO Sound ???

I have just installed a new sound card and loaded the drivers on the CD, no sound.

Sound Card details:
Fully compatible with your Surround Sound 5.1 channel computer speaker system
This PCI card uses the C-Media CMI8738/PCI-6-CH-LC chipset
Full duplex 64-bit PCI bus master
Integrated SRS 3D sound technology
Compatible with sound blaster, sound blaster pro and Windows sound system
Advanced MPC-3 compliant input and output mixer
Enhanced stereo full duplex operation
Dual Type-F DMA support
Delta-Sigma data converters
Programmable power management
Hardware master volume control
Center/bass-out
Microphone-in
Line-in
Line-out (Front Speakers)
Rear-out (Rear Speakers)
15 pin standard game/midi port
PCI interface
System requirement: Windows 98/ME/2000/XP

P4 2g socket 478 CPU
Acer M/B chipset sis651
512Mb of DDR PC3200
10g Seagate HDD
Antec 350w PSU
ASUS CD ROM
XP Pro SP3

This computer has no software loaded outside of the bare essentials for the net, I use another PC for work.
__________________

blinky88 is offline  
Old 06-11-2009, 04:50 AM   #2 (permalink)
Lord Techie
 
Hefemeister's Avatar
 
Join Date: Feb 2004
Location: Sweden
Posts: 9,093
Default Re: New Sound Card = NO Sound ???

what sound card is it?
It is possible you may need to download a newer driver for sp3 compatability.
__________________

__________________
ASUS P6T Deluxe V2 :: INTEL i7 920 @3.4 :: XFX GTX260 :: 6gb Corsair 1600 :: Corsair 750TX :: TRUE 120 :: Samsung T240 24" :: Windows 7 X64

I do not accept support questions via PM

"Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety."
Hefemeister is offline  
Old 06-11-2009, 04:54 AM   #3 (permalink)
Newb Techie
 
Join Date: May 2009
Location: Australia
Posts: 25
Default Re: New Sound Card = NO Sound ???

6 Channel C-Media 5.1 Surround Sound 3D PCI Sound Card
blinky88 is offline  
Old 06-11-2009, 05:13 AM   #4 (permalink)
Lord Techie
 
Hefemeister's Avatar
 
Join Date: Feb 2004
Location: Sweden
Posts: 9,093
Default Re: New Sound Card = NO Sound ???

they have a new driver as of Jan 2009. give it a shot.
CMI8738 Windows XP/2000 CMI8738 driver for Windows XP/2000
C-Media Company Information

Does it show up in device manager?
Are you sure you connected the speakers correctly to the sound card?
Any chance of the volume being muted?
__________________
ASUS P6T Deluxe V2 :: INTEL i7 920 @3.4 :: XFX GTX260 :: 6gb Corsair 1600 :: Corsair 750TX :: TRUE 120 :: Samsung T240 24" :: Windows 7 X64

I do not accept support questions via PM

"Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety."
Hefemeister is offline  
Old 06-11-2009, 11:01 AM   #5 (permalink)
Newb Techie
 
Join Date: May 2009
Location: Australia
Posts: 25
Default Re: New Sound Card = NO Sound ???

Thanks Hefe, I downloaded that file a couple of nights ago. When trying to install, it asked me to install the PCI card .... it is installed, unable to continue the update ?
blinky88 is offline  
Old 06-11-2009, 11:21 AM   #6 (permalink)
Super Techie
 
Tenenbaum's Avatar
 
Join Date: Jul 2008
Posts: 359
Send a message via MSN to Tenenbaum
Default Re: New Sound Card = NO Sound ???

First off, uninstall the existing drivers, you will be reinstalling them later.

Secondly, ground yourself before going into the case. (Assuming that your PC is grounded, you can ground yourself by just keeping one hand in contact with the bare metal frame (not a painted or coated surface) of the computer case.)

Thirdly, go inside the case and make sure it is firmly pushed in, make sure all of the gold connectors are connected completely.
Just open it up, and push it down firmly on all sides, but you shouldn't have to push hard at all.

_______________________________________

After trying that, open up device manager by doing one of the following -

* Click Start, click Run, and then type devmgmt.msc
* Right-click My Computer, click Manage, and then click Device Manager.
* Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.
* Type the following command at a command prompt:
start devmgmt.msc


_______________________________________

First thing to do once your in Device Manager - Click Action, "Scan for hardware changes".
Now that you've done that, you should see the device under either of the following -
* Other Devices
* Sound, Video, and game controllers


Note, it may have a exclamation point next to it, or a yellow question mark.
Either way, your going to try and install the drivers.

Go ahead and try to install the drivers. Give it a test.

_______________________________________

If it does not work, try the following -
* Disconnect the card from the existing PCI slot, and firmly put it in a different PCI slot.
* Make sure the card is not in any contact with static (From yourself), so make sure to ground yourself to prevent any harm to the card. You can do this by touching a unpainted piece of metal on your case as said above.




Let me know how everything goes, and let me know what you see or what comes up.
Good luck and thanks!
Tenenbaum is offline  
Old 06-11-2009, 03:02 PM   #7 (permalink)
Newb Techie
 
Join Date: May 2009
Location: Australia
Posts: 25
Default Re: New Sound Card = NO Sound ???

Hi Tenenbaum,

Tried all that, no sound. I finished up installing an old sound blaster card I had sitting on a shelf, it is operating to my satisfaction .... problem solved.

Thanks to all for responding, appreciated.
__________________

blinky88 is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Which sound card? scrimstar Computer Audio and Multimedia 52 03-18-2009 04:28 AM
Any harm in having onboard audio activated + PCI sound card? Jayce Linux and Open Source 4 11-05-2008 01:31 AM
Sound Card vs Integrated. Jayce Computer Audio and Multimedia 44 08-29-2008 12:21 AM
sound card compatable with MIDI? pianoguy Computer Audio and Multimedia 0 08-03-2008 12:57 AM
I need a sound card... Jayce Linux and Open Source 10 08-01-2008 02:20 PM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:41 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.