I recently built a new computer with parts largely purchased new from Newegg. However, I have encountered two problems:
1) The computer will freeze without warning or pattern under the following operating systems:
Windows 7 Ultimate 64 bit
Ubuntu 10.10 Maverick Meerkat 64 bit
Ubuntu 10.10 Maverick Meerkat 64 bit Live USB
Gentoo 11 64 bit
Gentoo 11 64 bit Live DVD
The freeze is just that - video and audio both simply freeze (the audio loops a short sample). The fact that the Live versions of Ubuntu and Gentoo exhibit this behaviour has led me to rule out a faulty HDD. Unfortunately, that's the only thing I have been able to specifically
rule out - though my memory is not specifically listed on the motherboard's QVL, but each memory test I've thrown at the modules in every configuration has come out clean.
2) Upon receiving a "shutdown" command of any sort, from the Start menu button in Windows to the "shutdown -h now" command from the Linux terminal, the computer reboots without exception
. No amount of fiddling with ACPI settings has resolved this issue, and the problem persisted after installing a new PSU.
The hardware the machine in question consists of the following:
-ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner (OEM) - New from Newegg
-Western Digital Caviar Black WD5001AALS 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive (Bare Drive) - New from Newegg
-ASUS M4A87TD EVO AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD Motherboard - Open Box
-AMD Phenom II X2 545 Callisto 3.0GHz Socket AM3 80W Dual-Core Processor HDX545WFK2DGI (OEM) - New from Newegg
-G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Dual Channel Kit Desktop Memory Model F3-12800CL9D-4GBNQ - New from Newegg
-HIS H467QR1GH Radeon HD 4670 1GB 128-bit DDR3 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card - New from Newegg
-OCZ ModXStream Pro OCZ500MXSP 500W ATX12V V2.2 / EPS12V SLI Certified CrossFire Ready 80 PLUS Certified Modular Active PFC Power Supply - New from Newegg
Any help or experience in solving these issues would be greatly appreciated.
EDIT: I've noticed that the amount of time the machine remains stable is proportionate to the amount of time it has been entirely unpowered.
When I tried to boot Parted Magic from a UBCD USB stick, it froze during a series of call traces (don't know what those are) and gave the following message:
Code: Bad EIP Value.
EIP: [<00c10780>] 0xc10780 SS:ESP 0060:c18fbf30
---[ end trace 36b90fded1985afd ]---
Kernel panic - not syncing: Fatal exception in [...]
Pid: 0, comm: swapper Tainted: G B D 2.6.32. [...]
I'm afraid I didn't capture the whole screen with my camera, but I think the only thing I've really lost is the Linux kernel version number.
After posting this message, it displayed what I guess you would call a kernel panic call trace. The screen froze shortly thereafter in the manner described above.