Hi All,
So I got the "HP Envy 15-ah150sa" (Specification) And after a while I was using it (Nothing too intensive) it hard reset itself quickly showing a BSOD.
After the reset the booting sequence animation runs twice with the second one at a lower framerate. The boot now takes like 3 times as long and the laptop is generally really slow.
I contacted HP support and they ran it with all non-Microsoft services disabled, and it still ran slow. They then suggested a factory reset which I did. It ran perfectly for a while like it was but the event happened again, now running slow again.
Wondering anyone could help figure it out. I also used the HP system check which showed nothing.
Here is the mini-dump summary:
Bug check code: 0x124
Parameter 2: ffffe001`ef37b8f8
Caused by driver: ntoskrnl.exe
Thanks in advance.
Tom
Ho0ty
So I got the "HP Envy 15-ah150sa" (Specification) And after a while I was using it (Nothing too intensive) it hard reset itself quickly showing a BSOD.
After the reset the booting sequence animation runs twice with the second one at a lower framerate. The boot now takes like 3 times as long and the laptop is generally really slow.
I contacted HP support and they ran it with all non-Microsoft services disabled, and it still ran slow. They then suggested a factory reset which I did. It ran perfectly for a while like it was but the event happened again, now running slow again.
Wondering anyone could help figure it out. I also used the HP system check which showed nothing.
Here is the mini-dump summary:
Bug check code: 0x124
Parameter 2: ffffe001`ef37b8f8
Caused by driver: ntoskrnl.exe
Thanks in advance.
Tom
Ho0ty