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Old 06-04-2012, 06:26 AM   #1 (permalink)
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Default new BSOD issue.

Hi, I have a new BSOD issue.
I was watching a video on youtube and suddenly my screen went black for a second and the a message came up saying "amd recovered". After reloading the youtube page, the BSOD came up. The BSOD message was:

0x0000016 (0xfffffA8004B59010, OXFFFFF880040BE768 0X 0000000000000000, 0X 000000000000000 2)
atikmpag.sys- Address FFFFF880040BE768 base at FFFFF 880040B6000 date stamp 4f7e4294

After turning it off the pc wouldn't come back on for a few minutes.
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Old 06-04-2012, 07:13 AM   #2 (permalink)
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Default Re: new BSOD issue.

It might help to mention that i tried uninstalling Catalyst control center(which came with the video card driver) and
unsuccesfully. So i rolled my pc pack and reinstalled it. Now on the ccc update panel it says i have 12.3 even though i downloaded and installed the update 12.4. Under the control panel uninstal it wont let me uninstall "amd catalyst install manager." However i can when i open the installer. When I reinstall it it says installed but with warnings.
I figure this is somehow related to the recent bsod. Do I need to download a driver sweeper and reinstall?
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Old 06-04-2012, 09:14 AM   #3 (permalink)
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Default Re: new BSOD issue.

Yeah, try using this: DriverSweeper Tutorial
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Old 06-04-2012, 02:50 PM   #4 (permalink)
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Default Re: new BSOD issue.

Thanks. There is a lot of sweeper programs available. Is there a reason why that one is good?

And how come reformating windowns is so bad?
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Old 06-04-2012, 02:56 PM   #5 (permalink)
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Default Re: new BSOD issue.

DriverSweeper is the preferred app around these parts. I had use it quite a few times.

You mean reinstalling Windows? Well, you lose all your personal files and any applications unless you back it up.
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Old 06-04-2012, 03:01 PM   #6 (permalink)
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Default Re: new BSOD issue.

Quote:
Originally Posted by semex View Post
And how come reformating windowns is so bad?
Not necessarily bad.. But you don't really learn anything, IMO if the first step you do is reformat. You didn't take the time to problem solve or work out what the issue was.

This is what irks me about most IT departments (the one I'm working at now does this too); their first step is to re-image. Re-imaging isn't always the best solution, but it gets done because there's less time spent troubleshooting a single system.
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Old 06-04-2012, 05:18 PM   #7 (permalink)
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Default Re: new BSOD issue.

The sweeper isn't showing anything with ATI in the name. I do see 'AMD-Display". Is this something I should sweep?
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Old 06-04-2012, 05:31 PM   #8 (permalink)
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Default Re: new BSOD issue.

ATI is owned by AMD, so the AMD-Display would probably the the display driver.
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Old 06-04-2012, 06:53 PM   #9 (permalink)
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Default Re: new BSOD issue.

Well can any confirm that its okay to uninstall "AMD- Display" and it be safe? Just trying to reinstall drivers for my video card.
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Old 06-04-2012, 07:05 PM   #10 (permalink)
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Default Re: new BSOD issue.

I just told you above... But if you still don't believe me:

Quote:
Version 2.9.0 - 26-02-11

...

Updated:

- Renamed ATi - Display to AMD - Display.
From: Phyxion.net - Driver Sweeper Changelog - Driver Sweeper
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