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Old 01-22-2011, 11:13 PM   #1 (permalink)
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Default need help adware blocking the internet from working need a good free program for adware

Hi having problem searching and using webites on the internet on my moms old dell.
The problem is when we go to search a webite and click on it a totally different adware webpage comes up Could you tech guys help me find a way to get rid of it with a good free program. the ones I tried so far are spybot and avg they don't seem to get rid of it
thanks for what ever help you can give me, Mike:
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Old 01-22-2011, 11:18 PM   #2 (permalink)
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Default Re: need help adware blocking the internet from working need a good free program for adware

Malwarebytes, Spybot S&D, Spyware Asylum, Hijjackthis (post log into here)
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Old 01-23-2011, 10:25 AM   #3 (permalink)
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Default Re: need help adware blocking the internet from working need a good free program for adware

will run hijackthis and post log tonight. We had this pc a long time Its running xp I just ghosted the drive to save it and now the poor thing has adware. Thanks, Mike
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Old 01-23-2011, 10:47 AM   #4 (permalink)
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Default Re: need help adware blocking the internet from working need a good free program for adware

That could have built up for a long period of time.
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Old 01-23-2011, 03:22 PM   #5 (permalink)
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Default Re: need help adware blocking the internet from working need a good free program for adware

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:19:14 PM, on 1/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\AVG\AVG10\avgfws.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\PROGRA~1\BLOCKB~1\BLOCKB~1\MovielinkCore.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Kodak\KODAK Share Button App\Listener.exe
C:\Program Files\Blockbuster\BLOCKBUSTERMovielink\Movielink User.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\Connection Wizard\ICWCONN1.EXE
C:\Program Files\Microsoft Picture It!\picture.exe
C:\Program Files\Common Files\Microsoft Shared\Artgalry\ARTGALRY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
G:\HiJackThis.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O24 - Desktop Component 0: (no name) - http://www.karashome.com/links/novbkgnd2.jpg

--
End of file - 3445 bytes

hope I did this right please tell me what i should delete thank for you help, Mike
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Old 01-23-2011, 03:31 PM   #6 (permalink)
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Default Re: need help adware blocking the internet from working need a good free program for adware

post log into here
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