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Old 07-30-2013, 11:41 AM   #1 (permalink)
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Join Date: Jul 2013
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Default Need to eliminate microphone bacground noise

Hi,

I work in a very noisy call center where we make outbound calls to potential customers from our computers using the VoIP telephone system on computers that are running Windows XP. The problem is that there is so much background vocal noise from the other people who are making calls, that the people that I call can hear it. Our company provides us with the Microsoft 3000 LX headset, and while this is not a bad headset in most situations, it doesn't quite cut it in this call center.

So I went on the Internet and tried to find a better headset and I settled on the Boom C headset theBoom C Microphone and the Buddy 7 sound card Buddy USB 7G Sound Pod

While this headset reduces more noise than the 3000 LX there is still quite a bit of noise that can be heard. And I was just wondering if anyone knew of a noise suppressor or noise gate that could eliminate all of the background noise?

Thanks,

-cinque8
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Old 07-30-2013, 06:02 PM   #2 (permalink)
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Default Re: Need to eliminate microphone bacground noise

you can look over here to see if there's anything that might help you
Noise Suppression Guide - Noise Suppression Guide
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Old 07-30-2013, 07:30 PM   #3 (permalink)
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Default Re: Need to eliminate microphone bacground noise

Joe,

thanks for the post, I will check it out.

-cinque8
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