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Old 05-07-2011, 05:37 PM   #1 (permalink)
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Exclamation My pc won't install my ext dvd recorder...

I've tried two and they both worked in the store. The message I'm getting in device manager is that the drivers aren't installing in the registry properly...
What can I do?
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Old 05-07-2011, 08:08 PM   #2 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

Ok, we need some info first, what OS you got running and sp, 2 what type of external DVD-RW you got and last, did you download any recent new drivers for it ?
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Old 05-08-2011, 01:14 PM   #3 (permalink)
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Arrow Re: My pc won't install my ext dvd recorder...

windows 7 ultimate
memorex slim ext dvd recorder
and gearhead slim ext dvd burner

...says that windows wont start the device because the drivers (in registry) are incomplete or damaged.
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Old 05-08-2011, 01:20 PM   #4 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

Does this work in another computer? Try a different USB port? Did you ever install chipset drivers from your motherboard's manufacturer?
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Old 05-08-2011, 06:55 PM   #5 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

yes yes and no...good call...
how would I go about knowing which mobo I have I dont want to disassemble my machine...
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Old 05-08-2011, 08:53 PM   #6 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

Download CPU-Z.
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Old 05-08-2011, 10:01 PM   #7 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

I have updated the drivers from the website and it is still not working...what does this software do that you just suggested?
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Old 05-08-2011, 11:31 PM   #8 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

The chipset drivers? The reason I suggested it was because chipset drivers control the USB ports.

Could be your computer just doesn't like it. I can't think of any other reason... Someone else?
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Old 05-09-2011, 04:33 AM   #9 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

I've tried a bunch of stuff...I'm about to learn the cpu-z prog you suggested...
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Old 05-09-2011, 09:31 AM   #10 (permalink)
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Default Re: My pc won't install my ext dvd recorder...

CPU-Z is just a bunch of info about your board and RAM.
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