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Old 01-08-2006, 03:03 PM   #1 (permalink)
Newb Techie
Join Date: Jan 2006
Posts: 2
Default Multimedia Video Controller Problem

Here is my problem:
I shut down computer completely using the start/shut down buttons on windows. Computer shuts off completely and I wait about a minute or so and then I press the power button on the pc to power the computer back up. the computer turns on and goes to the first initial screen (HP Invent Logo) and freezes up. The only way I can get it to work is by pressing the power button to turn the computer back off, unplugging the power cable from the outlet, pressing and holding down the power button on the PC for a full minute, replug the pc back into the outlet and power back up, the pc will boot without freezing up.

I have no idea why it is doing this, HP techs can not find the answer either, they thought it may be the reciever for the wireless mouse and keyboard that is causing it to freeze up but I switch to a standard mouse and keyboard with the same results.

Could this be bad memory? I have 2GB of ram the computer system is a m7287c HP media center 3.0GHZ,2GB ram I also been having an issue with a device in the device manager that I can not seem to find a driver for or a solution to... In device manager under "other devices" is a device called "Multimedia Video Controller" WindowsXP tries to find the driver but can't find the software for it...Im desperately looking for suggestions or solutions etc to help me....this system is only 3 days old and shouldnt be having any issues..


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Old 01-08-2006, 03:12 PM   #2 (permalink)
Newb Techie
Join Date: Jan 2006
Posts: 2

Hello, I forgot to post my system it is:

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) HP Pavilion 061 ED848AA-ABA M7287C 0qn1114RE101LITHI00
System Serial Number: MXK5400CM1 NA580
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTek Computer INC. LITHIUM 1.04
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.10 11/23/2005
Drives Memory Modules c,d
250.04 Gigabytes Usable Hard Drive Capacity
229.97 Gigabytes Hard Drive Free Space

HP DVD Writer 840b [CD-ROM drive]
TSSTcorp DVD-ROM TS-H352C [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
SAMSUNG SP2504C [Hard drive] (250.06 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' is Empty
Slot 'A2' has 1024 MB
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 241.44 GB 229.05 GB free
d: (FAT32 on drive 0) 8.60 GB 922 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/22/2005 1:34:29 AM (admin)
HP_Administrator 1/8/2006 8:09:26 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Intel(R) 82801GB Serial ATA Storage Controllers - 27C0
Intel(R) 82801GB Ultra ATA Storage Controllers - 27DF
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] RADEON X600 Series [Display adapter]
RADEON X600 Series Secondary [Display adapter]
HP f2105 [Monitor] (20.9"vis, s/n CNK53610NW, September 2005)
Bus Adapters Multimedia
Intel(R) 82801GB USB Universal Host Controller - 27C8
Intel(R) 82801GB USB Universal Host Controller - 27C9
Intel(R) 82801GB USB Universal Host Controller - 27CA
Intel(R) 82801GB USB Universal Host Controller - 27CB
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC Realtek High Definition Audio
Communications Other Devices
Agere Systems PCI Soft Modem

1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: / 20
Dhcp Server:
Physical Address: 00:1346A:00

Networking Dns Server:
VIA OHCI Compliant IEEE 1394 Host Controller
MS ArACPI Driver
MS ArPolicy Driver
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.53
Virus Definitions Version 6/19/2005 Rev 7
Realtime File Scanning On
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