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Old 11-06-2013, 01:31 PM   #11 (permalink)
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Default Re: MS Win7 HP Notebook

Update-- I kept trying different boots in and out of safe mode.. it made no difference. I took an old drive and plugged it into the system. It seemed like it was the HDD so I went about installing programs. I attempted to install MS Office and the lag returned. I checked task manager during install ram was at 650mbs and the processor was at 0/idle.. any thoughts? never work on your mother inlaws stuff smh!
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Old 11-06-2013, 02:30 PM   #12 (permalink)
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Old 11-07-2013, 04:53 PM   #13 (permalink)
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Default Re: MS Win7 HP Notebook

update-- can this be moved to hardware... fresh install of win7 and confirmed good HDD did not fix the problem. I will report back once I have figured out the issue.
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Old 11-07-2013, 05:04 PM   #14 (permalink)
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Default Re: MS Win7 HP Notebook

Moved to hardware troubleshooting as requested.
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Old 12-13-2013, 02:51 PM   #15 (permalink)
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Default Re: MS Win7 HP Notebook

OK so after I thought about it I realized maybe it was a cooling issue. The problem only started after it had been running for a couple of mins or when it had a load. I placed a large box fan under the laptop and it worked perfect. Removed the fan and it become sluggish again. This is my mother inlaws pc so I advised of part number. To date she has not ordered it. I will post one more followup if part is ever purchased and repair made.
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