I'm attempting to sort my boyfriends laptop out he has a fujitsu siemens sp2 xp home 1400mhz processor 1.4ghz 248mb ram and started having major pop up problems so a friend of his took it home with him to fix and since having it back cant access his msn explorer or messenger which he uses for browser and contacts etc.
He now has the wga pop ups sating that he is running pirate software which is definitely genuine and has sticker on bottom of laptop etc so havent a clue what his friend has done to it other than installing panicware to stop pop ups and cleaned it up to run faster but after researching my best friend google lol think the problem is due to me not having admin priveleges as he brought the laptop out of the paper and they didnt give him password so every time i try instaling any kind of messenger ie. windows live i get error code 1603 and have also tried to validate windows and get activex problems which i think are also due to administrator privileges.
I have ran the diagnostic tool for validation and am getting the following
microsoft activex controls loading failed your computer is not properly configured to run the validation process.
Does anybody have a solution please as its driving me insane now.
He now has the wga pop ups sating that he is running pirate software which is definitely genuine and has sticker on bottom of laptop etc so havent a clue what his friend has done to it other than installing panicware to stop pop ups and cleaned it up to run faster but after researching my best friend google lol think the problem is due to me not having admin priveleges as he brought the laptop out of the paper and they didnt give him password so every time i try instaling any kind of messenger ie. windows live i get error code 1603 and have also tried to validate windows and get activex problems which i think are also due to administrator privileges.
I have ran the diagnostic tool for validation and am getting the following
microsoft activex controls loading failed your computer is not properly configured to run the validation process.
Does anybody have a solution please as its driving me insane now.