OK, little background story:
I've been buying Samsung screens for years. I've had one since LCD-TFT's first hit out in the mainstream (a 17" cost me almost a grand). Now, my next screen was a Samsung as well (purchased over a year ago). I haven't had problems with either screens - the original is still being used by a relative and is running just fine after 6-7 years!
And now comes today: I went through two Samsung screens: the 931BW and the 206BW and both have had stuck pixels. I tried the "tapping" method, the "massaging method," even several different programs that flash the RBG colours on the spot or the entire screen. On top of that, I was even desperate enough to try power cycling the monitor. To no avail, none of the methods have worked. Of course Samsung won't RMA it and neither will the store; not enough stuck/dead pixels.
To be perfectly honest, I could ignore the pixel and carry on without it, but it really bothers me that I pay good, hard earned money for a faulty product. I do not care what any of the companies say - a monitor should not have these problems and just because they don't want to give a 0 pixel guarantee is no reason to sell products with sub-par quality assurance. If their previous models didn't give problems, but their new products do, it leads me to believe that their product quality is going down hill [MASS PRODUCTION].
I will never buy another Samsung screen again. I repeat, I will NEVER buy another Samsung screen again. They have lost a life-long customer.
I know a pixel here and there might not be a big issue, but it's the principle. You may good money for a product that is supposed to have high-quality, and you end up getting screwed 2 monitors in a row (within days of each other).
If anyone has any suggestions or any resolution, please feel free to let me know!
I've been buying Samsung screens for years. I've had one since LCD-TFT's first hit out in the mainstream (a 17" cost me almost a grand). Now, my next screen was a Samsung as well (purchased over a year ago). I haven't had problems with either screens - the original is still being used by a relative and is running just fine after 6-7 years!
And now comes today: I went through two Samsung screens: the 931BW and the 206BW and both have had stuck pixels. I tried the "tapping" method, the "massaging method," even several different programs that flash the RBG colours on the spot or the entire screen. On top of that, I was even desperate enough to try power cycling the monitor. To no avail, none of the methods have worked. Of course Samsung won't RMA it and neither will the store; not enough stuck/dead pixels.
To be perfectly honest, I could ignore the pixel and carry on without it, but it really bothers me that I pay good, hard earned money for a faulty product. I do not care what any of the companies say - a monitor should not have these problems and just because they don't want to give a 0 pixel guarantee is no reason to sell products with sub-par quality assurance. If their previous models didn't give problems, but their new products do, it leads me to believe that their product quality is going down hill [MASS PRODUCTION].
I will never buy another Samsung screen again. I repeat, I will NEVER buy another Samsung screen again. They have lost a life-long customer.
I know a pixel here and there might not be a big issue, but it's the principle. You may good money for a product that is supposed to have high-quality, and you end up getting screwed 2 monitors in a row (within days of each other).
If anyone has any suggestions or any resolution, please feel free to let me know!
