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Old 03-04-2011, 11:04 AM   #1 (permalink)
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Default Laptop soundcard stopped working

Hey guys new to these forums as I've been able to fix most problems myself but this one has me beat, hence me asking the experts.

My laptop is an acer aspire 5520 running windows vista home premium.

I've looked in system devices on the device manager . i' ve noticed that HD audio controller is not installed and i think thats the cause of my problem when i am trying to reinstall my realtek HD audio device driver it didn't worked and there an error code ''10''.the sound, video and game cotrollers root tree is gone.and there's one thing when i am scanning my system for any hardware changes there's no devices scanned not like the other devices they were able to scan by my system.

I've tried reinstalling the drivers but that hasn't worked. Any advice appreciated.
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Old 03-04-2011, 11:25 AM   #2 (permalink)
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Default Re: Laptop soundcard stopped working

Try driversweeper. Install it, and reset into safe mode. Run driversweeper, take off any realtek drivers. Boot back into regular windows, and install drivers again.

If that doesnt work, I'm afraid your sound is busted or disconnected somehow.
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Old 03-04-2011, 05:25 PM   #3 (permalink)
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Default Re: Laptop soundcard stopped working

Thanks for your help, was going to try that but when I went to boot up the laptop again it keeps coming up with an error an won't get past the windows start up recovery, saying windows cannot fix this problem, think it's given up haha
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