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Old 10-02-2006, 10:12 AM   #1 (permalink)
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Angry Laptop Help Greatly Appreciated

I have a Sony Vaio vgn ar11m lap top, bought less than 3 weeks ago.

However a few days ago it would not turn on, so i consulted the troubleshooting manual, followed the instructions, (remove battery and ac cable, then replace and turn on again) and got it working.

However, the problem persisted, and now I cannot get it to turn on at all. The green power light turns on, but nothing happens on screen.

It has been like this for a few days, I'm thinking of sending it back, as its so young, but could do without the hassle.

I would greatly appreciate any help anyone might have. Thanks, Adam.
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Old 10-02-2006, 11:39 AM   #2 (permalink)
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hmm sounds as if something is going bad in the laptop, i would send it back for a replacement if it has a warrenty (which i'm guessing it does)
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Old 10-02-2006, 02:46 PM   #3 (permalink)
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If you got it from a vendor like Best Buy you should be able to take it back and get a new one within 30 days without having to send it to Sony.
Otherwise your looking at some time without your new notebook. Does it seem to be a power problem? Like the battery isn't charging or something?
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Old 10-02-2006, 11:30 PM   #4 (permalink)
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Most vendors have a 14 day return policy, though if you get a nice manager there can be some flexibility there since you just want it exchanged. Try that otherwise I'd recommend ealing with Sony to get the problem fixed.
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