Laptop goes to back screen when using wifi

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Igetshockedalot

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A friend of mine recently had a problem with an Ibuypower laptop and I'm trying to help him out. He said that his laptop works fine when he uses a hard-wired ethernet connection, but as soon as he uses the WIFI function with his home network, the screen goes black and the computer freezes. I think it's an integrated WIFI problem but I'm not sure. Any help would be appreciated. Thanks!
 
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