How do you get an RMA from ASUS?
I RMA'ed my mobo and they sent it back with the rod that holds the CPU cover in place bent. You can't open and close the cover now.
So I called for an RMA, they just wanted to do a standard RMA. I said, "**** no!!" as the last one took 2 and a half weeks. They said they would do an Advanced RMA and send me a new board with a FedEX return label. Great, now what?
"We will send you an email tomorrow with further instructions, your RMA # is ......."
3 days went by. No email, no mobo. I called and they said they would redo it and send an email. 3 more days went by. Nothing. I called back a little more PO'ed than before and they assure me I will get my email this time. Nothing. Its now been over a week and a half.
Does anyone know someone at ASUS or have any suggestions?
P.S. It is not getting blocked by my spam filter. I have heard of this before from ASUS.
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