Help, some programs can't see internet connection
Hello all I'm new here to this forum and I'm hoping someone can help me. Sorry in advance if this is a long post. I just want to make sure I give as much information as possible. I have a computer with Win98SE, a gig of ram, and 1 GHz intel celeron processor. It's not a name brand computer since my husband and I built it piece by piece. A couple of weeks ago I got a notice about a critical update for Windows. I went to the Microsoft page but the program wouldn't scan. It would just hang there at 0%. I did some research and found a document in the Microsoft knowlege base that said I needed to re-install the window scripting software version 5.6. I went ahead and downloaded it. I got an error message the first time I tried to install it, (I can't remember the message). I ran it again and it installed and everything seemed fine again. I shut down and the next day when I went to start up my computer I got a bunch of messages saying certain files were missing, (iso.vxd, ifsmgr.vxd, esuart.vxd and vmm32.vxd). Then it told me Windows did not have enough memory to start and would shut down. I tried starting in safemode and the same thing happened, it just shut down. I was finally able to re-install windows but my display wasn' working and I didn't have an internet connection. I currently have a cable modem and my ISP is Brighthouse/RoadRunner. My husband and I share the connection through a DLink 4 port broadband router (DI704P). His connection is fine (he uses a Mac). I couldn't Ping ip's or domain names. In order to save space I won't get into everything I did. However, I did uninstall and re-install the network info, (I have a 10/100 PCI ethernet adapter) and updated all drivers. I was finally able to ping ip's but not domain names. Internet Explorer (IE) would start but then it gave me an error message regarding the msvcrt.dll. I replaced that file, (copied from my other computer) and then I added my isp's ip and domain name to the host file. IE now starts and I am able to use the internet. I can also ping both ip's and domain names. My problem is however, I still have programs that tell me I do not have an internet connection. For example the following programs all say I do not have access to the internet, RoadRunner medic (diagnostic program), Live Update for Norton Internet Security (NIS), Firefox and a couple of more. I disabled NIS completely and still had issues, in case that was causing issues. I can download files and access any website using IE. So my question is what I have I missed? I have run different utility programs and can't find anything, and I am now at a lost as to how to fix this. I consider myself to be in intermediate computer user but in no way an expert. Any help/ideas you can give me would be greatly appreciated. Let me know if you need more info.