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Old 03-25-2007, 11:33 AM   #1 (permalink)
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Default help with me CD and DVD drives

so i try to open a DVD and notice that my DVD drive is not listed under "My Computer". I go to Device manager and under properties for both my CD-RW and DVD-ROM it says "Windows cannot initialize the device driver for this hardware. (Code 37)"... what to do? i checked under bios and it is being recognized.
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Old 03-25-2007, 11:36 AM   #2 (permalink)
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Default Re: help with me CD and DVD drives

Have you tried downloading new drivers for them? Check the manufacturer's website for them.
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Old 03-25-2007, 12:26 PM   #3 (permalink)
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Default Re: help with me CD and DVD drives

so i read up on toshiba's website and it says i do not need to download drivers for its atapi drives.
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Old 03-25-2007, 12:31 PM   #4 (permalink)
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Default Re: help with me CD and DVD drives

i have uninstalled them and reinstalled them and still get the same error
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Old 03-25-2007, 12:35 PM   #5 (permalink)
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Default Re: help with me CD and DVD drives

whats the drive model?
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Old 03-25-2007, 12:45 PM   #6 (permalink)
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Default Re: help with me CD and DVD drives

the dvd drive is sd-m1502, not to sure on the cd-rw drive, just says atapi cd-rw
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Old 04-27-2007, 01:50 AM   #7 (permalink)
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Default Re: help with me CD and DVD drives

I have searched this problem for a day and finally found a resolution that was logical and worked.

I quote this answer from Carey Holzman:

"This arises if additional software has gone missing - usually that from a CD burning program that has been uninstalled, but let pointers to it in the registry. Get a registry patch file, cdgone.reg, from www.aumha.org/downloads/cdgone.zip and merge it into the registry and reboot - you should then find the drives and will need to reinstall whatever CD burning package you wish to use. "

sincerely,

Ray
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