Hello All! - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 12-28-2012, 11:00 PM   #1 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: USA
Posts: 5
Default Hello All!

New to the forum! Need advice, but wasn't able to post in the "hardware" section. I have an external drive (Toshiba Canvio 3.0 1TB) but the female part of the Toshiba proprietary connector--the end that resides inside the drive case itself--is visibly broken! I need to know in your expert opinions 1) this can be repaired (most importantly, data retrieved), 2) if I might be able to crack it open and repair it myself, or 3) I'm outta luck!

Thanks to all in advance and best wishes for 2013!
-Memooch
__________________

memooch is offline   Reply With Quote
Old 12-29-2012, 09:53 AM   #2 (permalink)
Seg Fault'n
 
Join Date: Jul 2005
Location: The dried husk where America came from
Posts: 5,801
Default Re: Hello All!

I don't know why you weren't able to post but I moved your thread into the hardware section.
__________________

__________________


There are in order of increasing severity: lies, darn lies, statistics, and computer benchmarks. - diskinfo man page
"Get your money and let's go to court!" - Craig Mudie, MS
kmote is offline   Reply With Quote
Old 12-29-2012, 12:45 PM   #3 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: USA
Posts: 5
Default Re: Hello All!

Thanks!
memooch is offline   Reply With Quote
Old 12-29-2012, 04:21 PM   #4 (permalink)
Build Guru
 
PP Mguire's Avatar
 
Join Date: Dec 2004
Location: Fort Worth, Texas
Posts: 28,277
Default Re: Hello All!

Most likely you'll need to take it apart and physically hook the drive up to your computer (via SATA cable) to get your data then send it all back for RMA.
__________________
"Resolution is just a number." #Ubisoft
Origin/Steam = PP_Mguire Twitch = pp_mguire Instagram = ppmguire PSN = PP_Mguire

Access to my Plex PM me.
PP Mguire is offline   Reply With Quote
Old 12-30-2012, 09:22 PM   #5 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: USA
Posts: 5
Default Re: Hello All!

So...assuming there's nothing else wrong with the drive itself, I should be able to transfer the data using SATA to USB?
memooch is offline   Reply With Quote
Old 01-03-2013, 09:50 AM   #6 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: USA
Posts: 5
Default Re: Hello All!

Just to wrap this up, in case anyone in my (newbie) position happens to search for this. The process was simple. Simply crack open the case of the external drive and remove/unplug the attached board. Two connectors, one the SATA and the other power, are now exposed which will allow you to connect it to your computer (I simply disconnected the seldom-used CD drive). As nothing else was faulty with the drive, I was able to easily extract my files.

MM
__________________

memooch is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:47 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.