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Old 01-20-2013, 10:55 PM   #1 (permalink)
Junior Techie
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Posts: 90
Default Hardware Malfunction (USB)

Hi Guys,

My father has a Toshiba Satellite M110. It is completely factory as per this page (Toshiba M110 - reviews - Notebooks - All Purpose - PC World Australia) except for one extra Kinston DDR2 2GB Ram addition.

Issue is as follows.
Boot and running is fine, as soon as a USB stick is plugged into any USB port I get this error.
Hardware Malfunction Results in System Error Message
I have unplugged everything except the motherboard, screen, original RAM, hard drive and power supply but still get this error when I plug in a USB. Trouble is there are 2 USB ports hard wired onto the motherboard at the back so I can't isolate the USB slots to replace them. I have unplugged the other two USB ports that are on a seperate board with a ribbon cable to no effect.
Anyone know of a possible solution to this without replacing the whole motherboard?

Many Thanks,

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Old 01-21-2013, 12:18 AM   #2 (permalink)
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Location: Newcastle, England
Posts: 267
Default Re: Hardware Malfunction (USB)

do you get the same issue if you connect a different usb stick, or even a usb mouse or keyboard

Have you tried uninstalling the USB drivers and installing the latest ones from the manufacturers website

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Old 01-21-2013, 01:48 AM   #3 (permalink)
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Posts: 90
Default Re: Hardware Malfunction (USB)

Yep multiple USB sticks.
A wired mouse and wireless keyboard+mouse does not cause the crash.
A USB stick when left plugged in during startup will not cause the crash but cannot access the USB stick.
Latest drivers are installed and a fresh install on Windows XP has also been done.
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Old 01-30-2013, 09:26 PM   #4 (permalink)
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Location: Northern Indiana
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Default Re: Hardware Malfunction (USB)

Has it always done this or did it just start doing it recently?

Have you tried uninstalling and reinstalling the adapter?
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