Hard drive problems

[ingeborgdot]

My brother in law called and said his dell came up on the screen saying that is 0 drive is working outside the parameters etc. and this was his disc monitoring system. He is supposed to call dell. How bad of news is this? If his hard drive is bad how can he get any info off of it?

 

[BASSMASTER]

Are there any actual problems he's having with his system, or just this error message?

 

[Sambo1990]

Hmm I'm not quite sure what you mean by this is it just this message that came up once on the screen but his pc is still fine or is he not able to use his pc or is his hard drive not working properly ?

 

[ingeborgdot]

Are there any actual problems he's having with his system, or just this error message?

Yeah, like he can't open his computer.

 

[jaydawg3122]

if his computer is not operational he needs to put his harddrive in a working computer make sure its on cable select if the operational computer has xp when it boots make sure if xp tries to run check disk skip this this is very important then just d/l a recover program and get what he needs off the hard drive then format and install os